Apply Now    

User Experience Design Lead

Req #: 180005450
Location: New York, NY, US
Job Category: Marketing/Communications
Potential Referral Amount: 0 US Dollar (USD)

The Digital Wealth Management Digital team is charged with creating a fully integrated, elegant and seamless digital experience across the entire life cycle for both clients and advisors, creating a compelling omni-channel experience that both creates efficiencies for clients and advisors and enhances their relationships. We build the strategic vision and execute programs to bring to life this digital experience, driving 360-degree client engagement. Our organization works closely with the business, both in Global Wealth Management and Chase Wealth Management, with teams aligned to front-office regions, service teams, strategy and solutions teams, marketing and technology. This structure enables us to create solutions that drive revenue, increase advisor efficiency, improve client satisfaction and grow market share.


About the Opportunity

As a Lead UX Designer, you will influence and drive the direction, vision, and methodology for our international digital products. This is a hands-on designer role. You will be self-organizing and collaborate with a multi-disciplinary team that includes researchers, product managers, engineers, and business partners who share your passion for delivering unique and innovative financial digital products and services of all kinds, including trading and advice platforms. In addition, this role will be working directly with our New York based and international team, including teams in Bangalore, Singapore, Hong Kong, London and Geneva.


About You

You’re a UX Designer who designs thoughtful, elegant, and intuitive experiences. You have a gift for simplifying the complex. You obsess about the details, but you also understand the big-picture product eco-system. You’re passionate about user research and you place the customer’s needs above your own preferences. You prototype low-fidelity ways of solving problems and design experiences that can scale. You leverage design thinking methodology and can easily articulate the strategy behind your design decisions to your team. You thrive when working in a collaborative environment and are not threatened by critique and feedback. You seek out analytics and user testing data to help guide future design decisions, and you iterate with a focus on continuous improvement.



  • 7+ years of experience in product design and graphic / visual development required
  • BFA or BA in related design field
  • Ability to synthesize complex, interdependent, and sometimes competing needs
  • Awareness and practical understanding of current technologies and their application and relevance to digital experiences
  • Proven understanding of responsive web & mobile application design and wireframe development
  • Solid communication and interpersonal skills
  • Thrives in a fast­-paced, collaborative, team­-oriented, cross-­functional environment
  • Ability to influence others and provide thought leadership on design
  • Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent
  • Team work: Develops and sustains effective and cooperative working relationships with peers, managers and other internal or external stakeholders
  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
  • Expert level ability in design software applications that include Sketch and prototyping programs such as Principle and InVision
  • Understanding of digital accessibility principles preferred
  • Online portfolio demonstrating superior product design experiences required

  • Willingness to travel
  • Willingness to work outside of 9-6 hours in order to accommodate communication with international colleagues
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.