Apply Now    

VP - Commercial Card Relationship Manager Sr.

Req #: 180010897
Location: New York, NY, US
Job Category: Relationship Management/Sales
Potential Referral Amount: 0 US Dollar (USD)

Commercial Card – Relationship Manager 603:

Chase Card Services is a key contributor to the JPMorgan Chase product platform, playing an integral role in the firm's powerful banking franchise.  Today's card industry is complex, and Chase Card Services has almost 91 million open credit-card accounts and more than $137 billion in managed loans. 


Chase continues to innovate launching new products and services, such as Blueprint, Chase Sapphire and Ink from Chase, and earning a market leadership position in building loyalty and reward programs.  Chase also offers credit card programs with many of the world's best brands. Through its merchant acquiring business, Chase Commerce Solutions, Chase is one of the leading processors of credit card payments.


Job Description

As a Commercial Card Relationship Manager, you will identify, plan and implement payables strategies for client growth, product cross sell and retention. You will cultivate strong relationships with the clients in your assigned portfolio and work with internal partners to resolve product and service issues. The incumbent in this position will have demonstrated proficiency in account management and full knowledge of the product line and its applications.


The RM establishes plans for maintaining major account relationships and meeting assigned targets and goals within the portfolio, establishes and builds strong client relationships over time that allow for continuity and ongoing representation reinforced by sales support/delivery programs, and communicates to other relevant company functions/divisions. The RM participates, with other account managers and sales management, to develop sales strategies for accounts, helps identify target accounts and opportunities within the framework of the organization-wide sales strategy. The RM is responsible for maintaining satisfactory customer satisfaction levels for all accounts in assigned portfolio, monitors competitor activity in each account and ensures that appropriate response strategies are formulated and executed.

Position Description:

In the role of Commercial Card (CC) Relationship Manager, you will be responsible for leading a portfolio of approximately 20-25 Commercial Bank – Gov’t., Higher Education, Healthcare & Not for Profit (GHHN)Tier 1 (accounts with $10MM+ in annual spend) commercial card clients. Your primary objective is the management of the contract lifecycle to ensure volume growth, full product placement and client retention.  and to lead clients and business partners through change management activity.

  • Bachelor's degree, MBA preferred
  • 5+ years of experience in Relationship Management (Commercial Card industry preferred)
  • Demonstrable track record evidencing an exceptional client experience with measurable results and the ability to proactively build relationships and trust with clients
  • Experience in successfully managing multiple client relationships concurrently
  • Excellent communication skills with experience presenting to C-Level executives
  • Ability to work independently with little professional guidance
  • Proven ability to innovate, problem solve, and develop customized solutions to client issues and challenges

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.