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Commercial Bank - Control Officer Sr. Associate – CTU Testing

Req #: 180009260
Location: Chicago, IL, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 0 US Dollar (USD)
The CB Oversight and Control (O&C) team's primary function is to implement an effective control framework across Commercial Banking (CB), looking within and across the lines of business, to identify and remediate control issues with a sense of urgency, regardless of the source.  The CB O&C team partners with all other control disciplines, adding an additional line of defense supporting Compliance, Risk and Audit, among others.   The CB O&C team works in partnership on the development of new, and oversight of existing, control functions and protocols throughout the firm and provides a centralized view of and from all control functions, assisting in immediate, real-time problem detection and escalation. 
The CB Control Officer Senior Associate role resides within the Oversight and Control team and supports the team's responsibility for ensuring effective implementation and maintenance of JP Morgan Chase’s RCSA program supporting Commercial Banking.
This role will perform centralized testing for processes that are common across CB.  Centralized testing will ensure that we have a solid Quality Assurance and Quality Control (QC) program within our Risk and Control Self-Assessment (RCSA) program. The Control Officer Senior Associate will be assigned specific processes that will be tested monthly and will also participate in peer reviews (QC). He or she will become a Subject Matter Expert with regard to the testing and will follow the same testing methodology as processes are tested across CB. As new processes come into the group/utility, the incumbent will participate in meetings that will help define the testing methodology and will help document the process. 
The candidate must possess an ability to effectively interact with the Commercial Banking business O&C teams to ensure effective testing and reporting of control effectiveness of risks and controls (RCSA).  
This position will function as part of a multi-site team and provide SME collaboration and partnership with Commercial Banking control groups, business and operations partners, and other corporate support functions.
  • Design/develop appropriate, risk-based control testing methods (per RCSA guidance)
  • Perform testing to validate the effectiveness of the controls across the CB and to identify control gaps
  • Maintain/adhere to the testing program calendar
  • Provide evidence for control evaluation using standard test work papers to ensure quality results are achieved
  • Review, challenge and substantiate control ratings through the testing process
  • Assist in the process of issue management for 3/4/5 rated controls in a consultative manner; provide remediation recommendations
  • Complete ongoing monitoring of controls outside of RCSA process as identified
  • Perform post effectiveness/validation testing
  • Evaluate testing methods and processes, making recommendations for improvement and efficiencies
  • Reporting of control effectiveness to CB Control Officer RCSA Manager, Business Operations Executives and control support teams
  • Develop positive working relationships with team members and business partners to maintain an open environment for collaboration, risk identification, and issue solving/resolution
  • Lead executive risk reviews and risk and control deep dives with line of business leaders as applicable to drive open discussion of issues and control gaps
  • Lead, or participate in, other Control and partner initiatives or special projects as assigned
  • Support, mentor and assist in the development of more junior staff within the team
  • Financial Services experience with an emphasis on risk, control, and regulatory
  • Strong knowledge/background of  internal control principles, operational risk management, audit, compliance, or operations
  • Demonstrated experience in risk and control self-assessments, including risk and control testing and process mapping is preferred
  • Ability to manage multiple assignments and meet tight deadlines within a team environment
  • Collaborative team player able to develop meaningful and effective working relationships
  • Demonstrated ability to manage expectations, manage time, achieve deadlines and deliver quality results
  • Ability to remain flexible and productive through shifting priorities and deadlines
  • Strong analytical and creative thinking skills
  • Strong written and verbal communication skills
  • Very high level of professionalism and sense of urgency
  • Ability to manage multiple assignments and meet tight deadlines within a team environment
  • Support a teamwork/team spirit environment and present a professional attitude/image within department and in all company interactions
  • Proficiency in Microsoft Office applications (Word, Excel - including macros, PowerPoint); MS Project, MS Access and Visio is a plus
  • 6-8 years of related experience and an undergraduate or graduate school degree, including major course work in accounting, finance, business, or a combination of education and/or experience that would demonstrate the capability to perform the duties of the position. Risk and Control, Compliance and/or Credit background a plus.
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