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CIB – Custody and Fund Services – Senior Project Manager – Vice President

Req #: 180009220
Location: Hong Kong, , HK
Job Category: Investment Banking
Potential Referral Amount: 40000 Hong Kong Dollar (HKD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With over $20 trillion of assets under custody and $400 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at
The Custody & Funds Services (C&FS) business in Asia is undertaking a program of continuous investment aimed at optimizing the Hong Kong based technology and operating platform.
Reporting into the GFS Product Development head for Asia, the senior project manager will take responsibility for the hands on project management of Funds Services related change in the region. That will require a close working relationship with global functional partners, local Product, Technology, Operations and Client Service staff, as well as the rest of the Product Development team across APAC. Much of the technology and operating model development will be owned by global teams, however this role will own the overall business case, project execution and communication around each project, whilst playing a leading role in requirements and design with other partners.
Over time it is expected that this role and team will grow in line with the growth in the regional business.
Key Accountabilities/ Major Responsibilities:
  • Global functional alignment:
    • Each C&FS function is headed globally by a Product, Ops and Technology Leadership (POTL) group who set the direction, agenda, scope and milestones for each function
    • As the senior functional lead for Asia, you must ensure full integration and partnership with your global C&FS functional leads. This means a clear ongoing understanding of your function’s global scope, roadmap and key milestones for the year, plus a regular handshake to ensure the Asian requirements and scope items are well understood and appropriately prioritized.
  • Project Management
    • Accountability to executive sponsors for schedule, budget, and quality of all program elements.
    • Lead high-level sessions for program plan and schedule development.
    • Review/approve project plans for conformance to program strategy and program plan and schedule.
    • Act as the communications conduit to executive sponsors and program steering committee and conduct periodic briefings/status updates.
    • Escalate decisions to executive sponsors as necessary.
  • Team Management
    • Manage project pod or virtual team, consisting of Product Development project managers and business analysts, as well as Operations and Technology staff that you will not have management responsibility for
    • Align the various teams/team member expectations and deliverables to the needs of the relevant project
    • Manage overall project resources to meet project milestones
  • Relationships, Communication and Teamwork
    • Maintain effective working relationships with direct manager, business owner/sponsor, Project Team/Pod, global functional counterparts, senior management onshore and offshore and other key business stakeholders throughout Custody & Fund Services.
    • Ensure effective and regular communication with Manager, Project, Tech & Ops counterparts locally and globally, through various forums including Project Board, Project Steering Committees and showcases, and clear status reporting. 
  • Navigating the Organisation
    Most key projects will span across many aspects of the CIB (and J.P. Morgan) organisations – both onshore and offshore.  Ensuring coordination across the various teams including Operations, Technology, Sales & Relationship Management, Product and Client Service is critical.

Knowledge and Experience Required:  

  • Very strong experience in project related roles within the financial services industry (preferably with Agile/Scrum methodology)
  • Clear understanding of asset owner & investment management middle-office and back-office activities, with a strong view of client needs across key markets in Asia a key advantage
  • Effective team player with proven leadership capability across large and complex programs of work
  • Ability to manoeuvre within a matrix organisation to achieve project objectives
  • Ability to cope with multiple priorities in an ever changing environment
  • Highly motivated with a positive ‘can do’ attitude – adaptable, versatile and able to manage ambiguity
  • Strong interpersonal skills and ability to build networks across all levels/areas of the business
  • Well developed problem solving capability – drive issues through to resolution
  • Proactive in identifying and implementing change improvements – champion of change
  • Working knowledge of MS Office suite and other key project management tools

Formal Qualifications: 

  • Bachelor Degree, with Project Management certification an advantage 
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