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Vice President, Business Control Officer-Agent Lending & Collateral

Req #: 180008080
Location: Brooklyn, NY, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)

About JPMorgan Chase & Co.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


About J.P. Morgan Investor Services

J.P. Morgan Investor Services is a premier securities servicing provider that helps institutional investors, alternative asset managers, broker dealers and equity issuers optimize efficiency, mitigate risk and enhance revenue. Investor Services leverages the firm’s global scale, leading technology and deep industry expertise to service investments around the world. The Custody business is an integral component of the IS offering, generating more than $2Bn in revenue annually and supporting around $20Tn in assets.


Business Overview & Role Description:


Custody & Fund Service (“CFS”) is a business within Investor Services that offers three complementary services: Custody, which provides safekeeping, settlement, asset servicing, foreign exchange and cash management services to asset managers, insurance companies and investment funds across approximately 100 securities markets; Fund Services, which provides accounting and administration services to traditional and alternative asset managers, in addition to trust and fiduciary, transfer agency, compliance and portfolio reporting services; and Trading Services, which provides agent lending of client securities to broker dealers and other financial institutions as well as issuance and cancellation of American and Global Depositary Receipts.


The role is to join the Business Control Office in the Americas, supporting primarily the Agent Lending & Collateral businesses while also supporting other CFS control functions. The individual will act as the risk and controls expert responsible for managing the end to end control environment and spanning all of the primary functions from business execution to operations.  As the role continues to grow in importance it will continue to evolve and the successful candidate will have a key role to play in defining changes to the role going forward.


Business Control Officers:

  • Act as trusted Front Office control advisors

  • Represent the Front Office interests vis a vis control/regulatory initiatives

  • Execute and implement business controls priorities and strategy

  • Lead Front office supervisory management and execution

  • Manage Control and Risk governance implementation and reporting


Key responsibilities will include

  • Manage Control and Risk governance implementation and reporting

  • Prepare control governance decks for senior management

  • Policy development, review and implementation – partner with Compliance, Risk, Legal, Operations and other functional stakeholders to ensure regulatory and best practice obligations are appropriately discharged

  • Documentation and implementation of control framework/processes in conjunction with functional partners

  • Identify and remediate control gaps either directly, or in partnership with functional partners

  • Prep for internal and external regulatory & control meetings/reviews

  • Support issue management – ensuring consistent structure and control across the Agent Lending & Collateral business, with clear tracking and visibility of issues through to closure.


The BCO team interacts with multiple lines of business and corporate functions and the individual needs to be able to partner effectively with senior executives of the business. The individual will need to establish very strong relationships with the businesses and develop a deep understanding of the business itself, its control challenges, the architecture and products.


The candidate should be interested in working in a fast-paced and dynamic environment, participating in key initiatives and becoming involved in a diverse set of issues that will have a direct impact on the organization.

  • 7 + years experience in Financial Services
  • Knowledge of Agent Lending & Collateral business/products desirable. 

  • Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.

  • Good organizational skills - manages & prioritizes multiple tasks across different time horizons within deadlines.

  • A good understanding of controls and how to apply them to different processes and businesses

  • Strong analytical, problem solving & process re-engineering skills.

  • Excellent project management skills;  oral and written communication skills

  • Ability to deal with issues on a global, cross business level.

  • Ability to question & probe activity functions within CFS across operations, Technology, Product and Other functions.

  • Strong team player with the ability to develop partnerships

  • Managerial/supervisory experience is preferable.

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