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Human Resources, HR Service Delivery Specialist for Branch

Req #: 180003855
Location: Manila, 00, PH
Job Category: Human Resources
Potential Referral Amount: US Dollar (USD)
About J.P. Morgan Chase & Co.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Job Description:
  • Will be performing Onboarding, Payroll and Benefits processes
  • Familiar in Payroll and Benefits regulatory policies and compliance
  • Has experience in handling accounting processes
  • Assist training other team members on the process, systems and applications as and when required
  • Assist in regular quality check of work processed to ensure error-free processing
  • Manage or assist in ad-hoc projects and assignments as needed as part of process/procedure/functional enhancements
  • Provide back up support to other HRSD team members particularly in Payroll and Benefits
  • Should be able to facilitate employee onboarding and orientation
  • Should be able to manage and assist benefits and payroll processing as and when required and needed
  • Administers various human resource plans and procedures for all company employees
  • Should be able to assist in the development and implementation of company policies and functional procedures
  • Participates in developing departmental goals, objectives, and systems
  • Prepare monthly reports/metrics/scorecard
  • Assists in evaluation of reports and results of department in relation to set goals
  • Recommend new approaches, policy enhancements and innovations to effect continual improvements in efficiency of the department and services performed
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining strategic networking, and engaging in developmental tasks and expanded roles


  • Bachelor’s degree holder, preferably a graduate of any of these courses:
    • human resources
    • psychology
    • accounting
    • finance
  • At least 1+ years of work experience
  • Has experience in Accounting transactions and preparation of Accounting entries
  • Ability to prioritize and manage own workload in a pressurized and deadline driven environment, operating within tight timeframes
  • Ability to run with a number of tasks concurrently, ensuring that all tasks are seen through to resolution whilst maintaining a high degree of accuracy and quality output at all times
  • Analytical and a team worker
  • Must understand and maintain high degree of confidentiality with respect to employees' personal data
  • Excellent communication skills, both written and verbal, with the ability to deal with employees across all levels of the organization in a sensitive manner
  • Proficient in using MS Windows applications (Excel, Word and Powerpoint) (or other systems/tools used)
  • Can work independently with minimal supervision
  • Performs other related duties as required and assign


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