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Wealth Management - Program Control Manager / Cross Border - VP

Req #: 180002784
Location: Brooklyn, NY, US
Job Category: Asset Management
Potential Referral Amount: 0 US Dollar (USD)
JP Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of more than $2 trillion and operations in more than 60 countries. We serve millions of U.S. consumers and many of the world's most prominent corporate, institutional and government clients. We are a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.
J.P. Morgan Wealth Management:
J.P. Morgan Wealth Management (WM) delivers the highest quality advice, service, capabilities and products to high-net-worth individuals and families in every major market throughout the world. We deliver highly customized and tailored solutions to help clients with the many complexities they face by leveraging the commercial and investment banking capabilities of the firm. WM addresses every facet of wealth management from investment management and brokerage to tax and estate planning, credit, raising of capital, and specialty wealth advisory services.
Group Description:
Within Wealth Management, the Global Controls Management organization’s primary function is to (i) ensure a sustainable and disciplined end-to-end control environment for WM; (ii) identify and escalate issues with a sense of urgency; and, (iii) partner with the business to ensure timely remediation of issues.
The Controls Program Team (CPT) – part of the Global Controls Management organization – launched in Q1 2017 with a principal mission to manage the transition of major Controls programs into a sustainable future-state BAU within WM, including (i) planning and leading the transition of those programs from individual program teams into the Controls Management organization framework; (ii) directing processes that ensure ongoing sustainability across the WM business; and, (iii) serving as the subject matter lead to key members of the Controls Management organization and their business partners across all regions, products and practices WM-wide. Today the team has global responsibility across a portfolio of approximately 10 programs and initiatives.
Position Description:
Program Control Managers (PCMs) work closely with the Controls Program Team (CPT) Head; Program Control Leads (PCLs); other PCMs and CPT members; colleagues across WM as well Asset & Wealth Management (AWM); and firm-wide program partners, to successfully deliver on the team’s mission. Each PCM is a key member of a high-performance team with responsibility for a major program.
Based in Brooklyn, New York, Program Control Managers will have program responsibilities and priorities that include:
  • Managing major components of a key program, centrally and across WM
  • Partnering with Business Control Officers, Business Management, Legal, Risk, and Compliance and other key functions to plan, coordinate and effectively execute program priorities and our control strategy
  • Working with Controls Management, Business Management, other LOBs and corporate function partners to develop or enhance strategic and thematic insights around program-related risks, controls, issues and action plans, within WM’s Risk and Control Self-Assessment (RCSA) framework and applicable governance
  • Coordinating with regional, product, and other business and functional representatives to establish priorities for enhancing processes, technology agenda, management information, and other critical program components; planning and project managing the execution of certain enhancements
  • Collaborating to plan our 2018-2019 roadmap and implement strategies for tracking, escalating, and reporting to senior management
  • Building and maintaining excellent relationships with internal partners and colleagues
  • 6 years program management, management consulting, or equivalent experience in complex financial enterprises
  • Direct experience in managing complex programs or multi-region / global initiatives and solving diverse execution challenges
  • Experience in controls, compliance or risk management frameworks
  • Knowledge of wealth management preferred
  • Exceptional leadership, interpersonal, and collaboration skills, with the ability to successfully engage a broad range of individuals at all levels of seniority across various business segments and key support functions
  • Exceptional critical thinking, analytical and communication skills with the ability to directly address conflicts and escalate issues where appropriate
  • Highly effective at multi-tasking and adapting to changing priorities in a dynamic business environment, and at continually assessing and reprioritizing focus on key priorities in delivering for the business
  • Excellent skills using Excel, MS PowerPoint and other Office tools efficiently
Personal traits: Highly organized, reliable, proactive, flexible, results- and action-oriented. Intellectual curiosity and integrity; strong leader and culture carrier, with positive attitude and team spirit; desire to learn and grow; and, strong presence with senior executives.
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