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CIB Operations - Cash Operations

Req #: 180005106
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)

Job Description


  • Responsible for daily processing within Cash Ops and in country project.
  • Risk Management – local focus on controls, manual processing, and continuous improvement.
  • Working as cross functional team with peers such as technology, sales, product , CSU, OCM, Finance, compliance and other operations groups at strategic level.
  •  Administering defined procedures, analysis & report preparation and exception processing.

Operations Support


  • Ensure good control and compliance to corporate policies and regulatory requirements which are relevant to Operations.
  • Manage Account Services operation (account opening, closing and maintenance)
  • Perform signature verification and/or call back on account holders’ transaction documents and ensure segregation of duties as per the Bank’s standard policies & procedures.
  • Manage supporting documents related to FX regulation, LLD reporting and incoming IDR to foreign party regulation including the screening process.
  • Support Billing processing activities.
  • Perform payment investigations task
  • Perform static data maintenance
  • Follow-up any outstanding items in iRecs
  • Monitoring, investigating and following up on any suspense accounts/outstanding items
  • Provide data related to audit confirmation letter
  • Support for risk and control activities including QA, QC and RAMP testing
  • Maintain good relationship with relevant stakeholders.
  • Perform regular review on Standard Operating Procedures in Cash Operations
  • Perform Testing and User Acceptance Testing (UAT) on new or enhanced systems relevant to the areas of work. 
  • Work with Technology team to address and resolve system issues impacting Cash Ops 
  • Monthly proof preparation for GLRS
  • Perform ad-hoc tasks as directed by Manager



  • University degree in Accounting/Finance/Economics/ Business Administration, preferably with master degree.
  • Minimum 3 - 5 years as Bank Operation Supervisor or Section Head
  • Knowledge of relevant Central Bank regulations and Accounting
  • Fluent English (oral & written)
  • Good leadership skill and interpersonal skill to motivate and build a cohesive team for achieving department goals and objectives.
  • Ability of identifying opportunities to improve operations efficiency.
  • Proactive identify potential risks to minimize loss.
  • Ability to address and manage conflict.
  • Good communication skill with peers, subordinates and internal business partners.
  • Ability to implement and manage change.
  • Effective delegating, planning and time management skills to meet strict deadlines and team objectives.
  • Multi-tasking & time management
  • Thorough knowledge and experience in payment, deposit, system testing, client implementation, billing operations, signature administration and account services.
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