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CIB – Operations Risk/Control Manager, Associate – Manila

Req #: 180001889
Location: Taguig City, 00, PH
Job Category: Operations
Potential Referral Amount: 20000 Philippine Peso (PHP)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.


It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.


JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.


Information about JPMorgan Chase & Co. is available at


About J.P. Morgan Corporate & Investment Bank


J.P. Morgan Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


Key Responsibilities:

·         Partner with operations, global OCM and oversight and controls functions in managing day to day as well as strategic changes within the business with emphasis on risk management

·         Ensure that the business has effective controls in place to comply with operating procedures, corporate policies and regulatory requirements across the global sites

·         Perform process and risk reviews for new products, processes and systems implementations and ensure that changes does not negatively impact the existing control environment

·         Monitor compliance or adherence to product specific rules and regulations

·         Monitor and report Key performance indicators and risk indicators to manager

·         Facilitate SOX and SAS 70 testing and related audits

·         Conduct process and control reviews to ensure audit readiness and help the business prepare in achieving satisfactory audit results

·         Monitor and track the Control self-assessment process, ensure actions are in place, and report to the manager any open items and closure of open items

·         Support all risk, control and business resiliency initiatives

·         Perform controls testing and recommend action plans to address control gaps.  Create test scripts to address risks

·         Duties are substantially varied and complex, requiring significant department and subject-matter experience to accomplish responsibilities

·         Applies advanced skills and adapts new procedures, technologies or techniques to improve processes, lower costs and accomplish results

·         Exercise independent judgment, escalating serious or unique problems to higher levels

·         May act a team leader or subject matter expert to assist others in understanding or completing assignments.


·         10+ years of experience in a financial service industry with minimum of 3+ years in operational risk management

·         Ability to work in a collaborative environment whereby you are able to leverage resources of other groups

·         Strong knowledge of Banking Operations

·         Sound understanding of operational risk management and audit methodologies

·         Strong analytical and communication skills

·         University/college degree or may possess professional registration or certifications

·         Relevant work experience across all aspects of a particular function or process is needed to contribute at the expected level and lead others

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