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Market Research Senior Associate - Partner Cards

Req #: 180004143
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Potential Referral Amount: 0 US Dollar (USD)
About Chase:
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to
Position Overview
The Role:
At Chase, the Market Research Department’s mission is to be advocates of the brand providing measurable value to the business by being truth tellers and business builders. We believe in creating a dynamic and diverse culture that promotes the growth and empowerment of our team members.  Our program supports and develops top candidates into future leaders.  We are seeking candidates who are ready for senior level visibility and have the courage to introduce innovative approaches to answer questions faster and more accurately.  Candidates that thrive in team-oriented, open minded cultures would be a good fit for our team.   
As a Market Research Senior Associate supporting Chase Partner Cards, you will provide strategic and decision support to senior business leaders in partnership with some of the world’s biggest brands. Research areas may include consumer understanding, new product development, segmentation, communications testing, and brand tracking. 

Core Competencies
  • Business Problems: Guides problem framing discussions with stakeholders with the goal of designing research to uncover actionable solutions.
  • Foundational: Develops objective focused research plans, applying a firm understanding of secondary data sources and primary research methodologies
  • Insights: Identifies interesting patterns in and across multiple data sets and through professional experience. Communicates insights to immediate stakeholders & peers. Proven track record in driving insight to action.
  • Synthesis: Synthesizes results through acquired market research knowledge and experience, presenting  most impactful and relevant findings to line partners in an organized and understandable framework
  • Influencing: Demonstrates initiative in identifying key research needs and the ability to communicate results in ways that are intuitive to understand.

Executional Competencies 
  • Demonstrates ability to manage multiple market research projects & diverse business partners: Drives for results, shows strong accountability, executes superbly and meets commitments
  • Experience with a good mix of quantitative and qualitative methodologies
  • Ability and desire to develop a strong understanding of a client’s business and actively seeks input to anticipate client needs. Demonstrates a high level of standards to effectively meet or exceeds these needs.
  • Collaborates effectively with colleagues, listens to understand various points of view whether or not she/he agrees
  • Escalates issues quickly and helps to resolve; solution focused
  • Demonstrates superior written and verbal communication skills  


Basic Qualifications:
  • Bachelor's Degree with a minimum of 6-8+ years’ experience in marketing research; Master's degree a plus


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