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Operations Sr Specialist III - Customer Fulfillment

Req #: 170119484
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 5000 Indian Rupee (INR)
  • Documentation & Verification of Consumer and Business Banking account Information
  • Validation of various regulatory documents submitted by the Customers
  • Ensure that all work assigned is processed as per Standard operating procedures and within the Timeframe Stipulated.
  • Ensure all exceptions, involving deviation from Standard Operating Procedure's or inability to process the work within turnaround time is escalated to supervisor/Manager.
  • Meet all the Productivity and Accuracy targets defined for the process
  • Follow all the Audit/Compliance policies applicable to process
  • Graduates, preferably in Commerce - Preferably having first class pass percentage 
  • Fresher / work experience 0-24 months, preferably in back office/financial service industry
  • Good working knowledge of all MS Office applications particularly Excel Soft Skills
  • Good verbal and written English communication skills
  • Effective time management skills
  • Customer Focus and Service Oriented mindset
  • Ability to collaborate, partner and work in a team environment
  • Aptitude for identifying Process improvement opportunities

Candidates should be flexible to work in night shifts (timings might vary according to process requirements)

 

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V

 
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