Apply Now    

Debit Card Research Specialist - FT

Req #: 170125271
Location: Indianapolis, IN, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)


As a Debit Card Research Specialist you will provide high-quality servicing of  requests for internal and external customers, related to the review of Debit Card and ATM new and maintenance requests from Retail and Commercial LOBs. Ensuring the request is acted on within the stated service level or customer expectation. 


As a Research Specialist you will:

▪ Execute requests from business partners, including Retail, Commercial, Treasury and Private Bank
▪ May work with Bankers, customer service professionals, and management to resolve escalated issues
▪ Operates various internal processing systems



 Skills required are intermediate:

▪ MS Office skills
▪ Oral & written communication
▪ Time management
▪ Analytical skills
▪ Organizational skills
▪ Attention to detail
▪ Problem solving
▪ Build good client relationships    


Knowledge required is intermediate:

▪ Line of Business knowledge (Operations or Retail)
▪ Business processes and procedures
▪ Product knowledge and service expecations



Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.