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Technology Control Officer - Regulatory Engagement

Req #: 170122599
Location: Tampa, FL, US
Job Category: Technology
Potential Referral Amount: US Dollar (USD)
Job Description
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Technology Control Officer will have a comprehensive understanding of the overall Technology risk and control environment and instill appropriate governance to manage and proactively identify issues and changes in the risk profile of the underlying systems.  The Technology Control Officer (TCO) will support the Application Development managers and application aligned technology resources to ensure appropriate controls are implemented for existing systems, new application development, and on-going enhancements.
The Technology Control Officer will progress a robust risk and control environment ensuring technology solutions comply with firm wide risk and regulatory requirements.
  • Drive a risk mitigating culture within the Technology organization aligned to proactively identify, assess, and manage inherent risks within our platforms and services
  • Promote innovation within the technology control environment driving control optimization, process efficiency, and improved client experience
  • Strengthen the Technology control environment through education, collaboration, and oversight
  • Drive effective risk mitigating controls designed, deployed, and monitored by the application owners, developers, and support teams
  • Develop an integrated technology control framework maintaining the appropriate balance between risk mitigation, product growth, and financial returns
  • Collaborate with Audit, Risk Management, business control functions, and the Technology teams to drive transparent, measurable, and sustainable control improvements
  • Partner closely with business and technology stakeholders providing clear direction and guidance to manage risks, optimize returns, and enhance the client experience
  • Proactively work with technology and product managers to identify potential issues and ensure effective remediation
  • Provide leadership and advise on material remediation activities ensuring appropriate resolution of issues
  • Actively engage in risk assessments and control substantiation
  • Collaborate with Application Development teams on Internal Audits, SSAE16, SOX, and regulatory assessments
  • Support the Risk & Control Self Assessment (RCSA) process ensuring issues and related action plans are timely documented, assigned, and resolved
  • Drive the Technology Control education agenda
  • Lead Technology Control forums across multiple application areas
  • Ensure escalation of material issues to senior technology management
Essential Skills/Experience:
  • Minimum 7 year of work experience as a Information Risk Manager or equivalent.
  • Solid understanding of technology, operations and business processes
  • Minimum of 5 years of business re-engineering/process improvement experience, including leading and coaching quality improvement projects
  • Minimum of 5 years of project management experience
  • Minimum of 5 years of change management experience
  • Strong problem solving and analytical capabilities
  • Excellent written and oral presentation skills
  • Ability to create/define metrics that accurately reflects the current state of a given process
  • Ability to coach and transfer knowledge to key stakeholders
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