J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth
management. Its clients include institutions, high-net-worth individuals and retail investors in every major market
throughout the world. The division offers investment management across all major asset classes including equities, fixed
income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement
products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
· The purpose of the job is to do quality check on work completed by both onshore and offshore team on a daily basis as well as capture the number of requests processed for the MIS/Reporting purposes. Should be able to build & sustain high performance team by managing expectations, building rapport & good professional relationships.
KEY PERFORMANCE AREAS AND % TIME
· Minimum qualifications Graduate (Bachelor’s Degree in Commerce/other related background) with ability to lead a group of individuals & effectively manage their performance.
· Minimum experience Min 3+ years experience in Financial Services environment
· Key competencies must indicate competencies essential to do the job:
o People, Performance & Relationship Management. Foster team work & build high performance team.
o Ensure team’s adherence of operational procedures to complete task in an accurate and timely manner.
o Ability to coach, provide timely feedback & guide the team.
o An acute awareness of the high risk, time critical and complex nature of the Private Banking environment, an ability to work under pressure and to meet tight deadlines is essential.
o Ability to work in a deadline driven environment.
o A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
o Client focused.
o Good time management skills
o Uses initiative & readily questions.
o Must be very detailed oriented.
o Excellent written & spoken English communication skills.
o An appreciation of control and quality issues.
o Strong team player and has the capacity to build good working relationships with cross functional/geographical teams
o Support the team in their mission to provide top quality operations.
o Document procedures and identify requirements for additional controls.
o Completion of daily checklist and reporting.
o Establish excellent relationships with various internal departments and external parties with whom interaction is required.
o Actively work with the team to resolve exceptions. Prepare case notes and discuss learning's with team.
o Look for opportunities to improve process efficiency.
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The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.