Chase is the industry leader in bringing innovative solutions to customers. As a leader on the Operations Innovation Team, the Head of Innovation Technology Delivery will have a unique opportunity to deliver new capabilities that will impact Consumer and Community Banking Operations efficiency and customer experience. The leader in this role will support the Innovation Strategy, Journey and Operations management teams and will work closely with Architecture, Digital and Technology team to continuously deliver leading edge capabilities to our customers.
The Head of Innovation Technology Delivery will be responsible the delivery of programs in support of Ops efficiency and Journey delivery. This role will lead all business functions related to the technology delivery cycle including requirements/story development, testing, process design, business readiness and training.
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