Apply Now    

Strategic Business Analyst II-Fraud, Claims & Disputes

Req #: 170103356
Location: Tempe, AZ, US
Job Category: Operations
Potential Referral Amount: 500 US Dollar (USD)
*Please note that this position is not eligible for Visa sponsorship or H1B
Description:
The Strategic Business Analyst II will perform and provide analytical support for the Fraud, Claims and Disputes area by identifying, analyzing and influencing data-driven decision making.  The analyst will be involved in the design & development of new metrics, performing advanced analytics and improving controls.
 
Responsibilities:
Conduct in-depth and detailed oriented business analysis to:
  • Provide insights/root causes for business performance
  • Identify new operational and process opportunities. 
  • Business case preparations
  • Proactively communicate and collaborate with clients and internal teams to analyze information needs
  • Own and coordinate multiple projects with competing priorities
  • Develop, implement and monitor business rules related to customer authentication
  • Manage full analytics lifecycle starting from identifying opportunities, understanding business requirements, collecting / analyzing data, validating and making recommendations
  • Develop ad-hoc reporting based on business needs
  • Support audit preparations (reporting, analysis, control reports, etc)
  • Present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

Position may be offered as a Strategic Business Analyst I or II depending on qualifications
 

 

  • Requires knowledge and demonstrated experience with software packages / platforms-Requires SQL(Teradata and Oracle) and SAS (UNIX is a Plus), including ability to write code, manipulate data and synthesize data for business.
  • Requires related Bachelor’s Degree and 3+ years of related analytical work experience or Master’s Degree in quantitative discipline
  • Requires Bachelor's and / or Master’s degree in a quantitative discipline (Mathematics, Statistics, Operations Research, Economics, Engineering or similar) from an accredited college / university
  • Requires strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact in both operational and financial areas
  • Prefer Fraud / credit card knowledge
  • Prefer experience with Root Cause Analysis, preparing Business Cases, and developing Ad-Hoc reporting
  • Requires skills with MS Office related products (Excel, PowerPoint, Access)
  • Excellent written and oral communication skills, and strong presentation skills
  • Results and client focused with a sense of urgency
  • Self-starter, works well independently and as a team player
  • Ability to thrive in a dynamic and fast-paced environment
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.