Apply Now    

Client Service Analyst

Req #: 170118610
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 20000 Indian Rupee (INR)
The Consumer Banking Fraud Hotline provides general fraud assistance to bankers for suspicious transactions, check cashing, wires, new account openings, teller alerts, and transaction authorization above branch limits. The Fraud Hotline is the initial point of contact for all check fraud questions.


-Experience with searching and collating information, smart compilation of facts

- skilled to synthesize information from different data sources and collate per the requirement

- Ability to breakdown the task in hand and meticulously complete the tasks

- At least moderate level of fluency with MS Excel, PPT and Word Documents.

- Comfortable in working through online tools and databases to gather information and insights

- Ability to manage volumes and adhering to the SLAs

- Fluent in communication and highly energetic

- Is ambitious and has a learning attitude

  • Graduate in any discipline or equivalent
  • At least 12 months in the current role as a Team Leader or 18 months as SS III. Check Fraud Process knowledge preferred
  • High energy level with proven passion and single minded focus on improving performance
  • Strong analytical and problem solving skills.
  • Strong focus on Customer satisfaction
  • Adaptable to various changes in policies, procedures, and management styles and business direction
  • Excellent spoken and written communication skills.
  • Proficient in MS Word, Excel, Access, PowerPoint.
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.