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Scrum Master

Req #: 170120332
Location: San Francisco, CA, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

 

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

 

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.


Scrum Master – Job Description

    • Leading and coaching a team in its Agile adoption
    • Coach team members and stakeholders to understand Scrum and the Agile Principles
    • Influencing change that increases team performance at a sustainable pace
    • Support the Product Owner and Development Team
    • Identify, suggest and collaborate with development and product owner on measurable improvements for the team(s)
    • Identify, escalate, and remove team impediments that jeopardize sprint goals
    • Ensure the development teams are practicing the Agile principles
    • Promote and contribute to the betterment of the product backlog
    • Facilitate value-based prioritization and resolution for new stories
    • Facilitate discussion and conflict resolution
    • Facilitate sprint planning, daily stand-up meetings, reviews/demos, retrospectives, and release planning meetings 
    • Participate proactively in developing and maintaining team standards, tools, and best practice
    • Significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment
    • Exhibits a deep-passion for continuous learning and seeks to provide knowledge gained throughout the entire organization
    • Capable of teaching and coaching application development teams to adopt Continuous Delivery practices such as Test-Driven Development, Specification by Example, Story Mapping, and other Lean/Agile Modeling Techniques
    • Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value and teach techniques for effective Product Backlog management
    • Administer JIRA to organize the epics, features, backlog, and sprints
    • Develop metrics to help the team understand its health and progress and to set goals

Qualifications:

  • Must have 5+ years of professional experience working as Scrum Master

Scrum Master Personal Skills Criteria:

  • Servant Leader – Must be able to garner respect from individuals/teams and be willing to get their hands dirty to get the job done
  • Communicative and Social – Must be able to communicate well with teams, larger practitioner community and Agile thought leaders internally and externally
  • Facilitative – Must be able to lead and demonstrate value-add principles to a team
  • Assertive – Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls.
  • Situationally Aware – Must be the first to notice differences and issues as they arise, coach the team to resolve internally and if necessary involve management
  • Enthusiastic Engagement– Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance
  • Continual Improvement – Must continually be growing ones craft; learning new tools and techniques to manage oneself and a team
  • Conflict Resolution – Must be able to facilitate discussion and facilitate alternatives or different approaches
  • Attitude of Empowerment – Must be able to lead teams to self-organization
  • Attitude of Transparency – Must desire to bring disclosure and transparency to the business about development and grow business trust

Desired Certifications

  • Certified Scrum Master (CSM)
  • Certified Scrum Professional (CSP)
  • Certified Scrum Developer (CSD)
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