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Commercial Bank - AML/KYC Change Management –Policy/Process Management (International-focused) – Executive Director

Req #: 170118627
Location: Bournemouth, ENG, UK
Job Category: Admin & Facilities Services
Potential Referral Amount: 3500 Pound Sterling (GBP)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as fully paid parental leave time, health care insurance and retirement benefits.
Commercial Banking provides comprehensive solutions, including lending and treasury services, to corporations, municipalities, financial institutions and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion, as well as real estate investors and owners.
AML/KYC Change Management  exists within Commercial Banking and provides end-to-end change management capabilities, including governance, procedural ownership, policy/process management, KYC process improvement, and communications.   This role will be responsible for driving the end-to-end lifecycle of CB KYC International policies (including requirements) and work closely with GFCC, KYC Change Management, KYCOs, QCs, and LOB resources.   A successful candidate must communicate clearly across all areas of CB and develop new ideas based on input from stakeholders and review of the industry landscape.
Core Responsibilities:
  • Develop prioritization framework and governance, clearly define objectives and requirements, and lead the implementation of CB KYC International polices/processes
  • Directly shape operational and/or functional execution (by being viewed as a SME).
  • Oversee/manage new processes and enhancements while ensuring proper controls/oversight are in place to mitigate risk
  • Effectively manage relationships with GFCC and be able to innovate/look at situations in a creative way to provide the best outcome
  • Exhibit ownership in managing partnerships with multiple stakeholders across CB in order to deliver results in a complex environment
  • BS/BA degree
  • 10+ years financial services experience
  • Ability to foster proactive approach to process assessment and improvement
  • Keen ability to identify trends and improve processes for both the customer and the business
  • Demonstrated international experience understanding  global differences and impacts
  • Strong organizational, attention to detail, time management, and planning skills with the ability to handle multiple competing priorities
  • Demonstrated aptitude to communicate effectively to multiple levels of management, both written and verbal
  • Knowledge of risk management tools 
  • Strong analytical skills and ability to focus on the key issues and drive initiatives to conclusion
  • Ability to lead and execute within a changing business landscape
  • Strong relationship management skills
  • Proficiency in Microsoft Office products 
Preferred Qualifications:
  • Working knowledge of KYC activities within CB or another large financial institution.
  • Strong influencing and negotiation skills  
  • International regulatory experience is a plus


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