Apply Now    

Agile Business Analyst

Req #: 170116839
Location: Columbus, OH, US
Job Category: Technology
Potential Referral Amount: 3000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

 

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

 

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

 

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

 
As a Business Analyst, you will serve as the primary liaison between the IT and business end-users; work with the business to analyze business requirements and review/produce documented and approved specifications for any new/change to technology applications; work with the Quality Assurance Team and Development Team to ensure that they understand the specifications to deliver a quality product to the business; work with the training team to document system scenarios, identify roles impacted, and help develop a change management/training plan; and conduct business process modeling and generate applicable scenarios for the technology functionality testing team.
 
You will be responsible for identifying, assessing, and documenting business requirements; recommending business priorities, and advising the business on options, risks, and costs; conduct extensive research to determine if solutions to business requirements currently exist within or outside the business unit, and ensure that solutions are feasible considering stringent timelines. You will analyze the impact of proposed solutions holistically, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews. You will be responsible for delivering various project related artifacts throughout the Software Development Lifecycle. You will assist the Quality Management Team to ensure that documented requirements and corresponding use cases / process flows can be easily translated into test plans and test cases, and ensure that the testing process covers all identified scenarios and use cases. You will triage defects and bugs related to assigned projects in a timely manner considering project timelines. You will facilitate implementation of new functionality into production and help triage any issues.

  • Strategize with the business for the optimization of system processes; Identify efficient ways to improve BAU design and system flow
  • Analyzes business requirements to understand the business needs and to determine how systems and applications can best functionally fulfill those needs
  • Combines knowledge of what the business wants with knowledge of how the systems are built and used to create a functional design and write user stories for a given application
  • Serve as the primary liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle
  • Identifies, assesses, and documents business requirements, recommending business priorities, and advising business on options, risks, and costs
  • Schedule and lead requirements /JAD sessions with stakeholders; gather testable system requirements and translate them into use cases in Functional Specification Documents and user stories
  • Conducts in-depth research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new effective solutions are feasible
  • Analyzes impact of proposed solution across the business and develops use cases to demonstrate the business requirements to the IT (Information Technology) Team and Quality Assurance Team
  • Work closely with the Integration System Test team to ensure all identified scenarios are properly tested and defects are resolved and a quality end user product is delivered

 

  • Bachelor’s degree and/or equivalent experience
  • Experience in understanding business modeling concepts and business application development
  • 5+ months of programming experience (including academic, internship, co-ops, work study programs or independent research projects)
  • Must have excellent communication, interpersonal, and analytical skills
  • Must have the ability easily assimilate information and learn new applications and processes
  • Must have experience in Waterfall / Agile SDLC
  • Advanced knowledge of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
  • Advanced knowledge of process flow charting tools like Visio
  • Experience with worksheets /data sets, writing VLOOKUP formulas, manipulating data with PivotTables, and presenting results using power point presentations a must
  • Must have a solid ability to analyze complex system requirements and present findings to both internal and external stakeholders in a simple and comprehensible manner
  • Must have excellent writing skills, with solid experience in writing functional and technical specification documents and detailed user stories
  • Must have a good understanding of the defect management and resolution process using defect management tools like HP ALM
  • Must have an excellent ability to multi-task effectively working on several projects synchronously 
Preferred Skills:
 
  • Prior knowledge / experience using JIRA and Blueprint is a plus
  • Advanced knowledge in Agile SDLC is a plus
  • Prior experience in Enterprise Imaging and Scanning Systems like Captiva / IBM FileNet / Content Management On Demand is a definite plus
  • Prior experience in financial / banking institutions and knowledge of various  financial business processes is a plus
  • Strong hands-on knowledge of various ERP business applications, business processes, and system processes
  • Knowledge of document management processes and tools is a plus


Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.