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CCB Risk - Operational Risk Event Data Management - Associate

Req #: 170107762_1
Location: Columbus, OH, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 0 US Dollar (USD)
JP Morgan Chase
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Our Firmwide Risk Function
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
CCB Risk
Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others
The Firmwide Operational Risk Event Data Management Team is part of the Firmwide Operational Risk Services center of excellence that provides project management and reporting support to the line of business Operational Risk Oversight teams as well as Firmwide and line of business Oversight & Control teams and other key stakeholders where operational risk event data is involved. This team reports through CCB Risk and supports CCB ORO in addition to Firmwide efforts. One of the key objectives of the team is to assist the LOBs/functions to mitigate the risk inherent in their business activities, create transparency around Operational Losses and share best practices to eliminate or minimize those losses.
This position will focus on process improvements aimed at increasing operational efficiency and effectiveness of existing Operational Loss reporting requirements and work collectively with the lines of business and functions to implement those improvements.
  • Produce ongoing management reporting related to operational risk events and creates ad hoc reporting as needed
  • Support recurring data quality review activities and work with appropriate line of business contact(s) to resolve issues
  • Assess internal processes and make recommendations to streamline procedures, including those that are required by system changes and enhancements
  • Lead or participate in the development of internal projects and regulatory deliverables
  • Provide guidance to Firmwide contacts around execution of operational loss activities in compliance with the Firmwide standards; continuously assess the need for enhancements to those standards and create transparency around issues and gaps
  • Other duties as assigned
  • Bachelors degree in Business Administration, Finance, Accounting, or related discipline
  • 4+ years experience financial industry experience
  • 3+ years in Operational Risk Management or similar discipline of risk identification and management
  • Ability to collaborate with business and functional experts to provide risk assessment guidance, recognize risks and design enhancements
  • Ability to influence, negotiate, and lead change
  • Strong decision making, analytical, and creative thinking skills
  • High level of professionalism, self-motivation, and sense of urgency
  • Teamwork and communication (written and verbal) skills required
  • Strong organizational, project management and multi-tasking skills with demonstrated ability to manage expectations and deliver results
  • Proficiency in Microsoft Excel and PowerPoint


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