Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.
Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
Parameters is a critical application providing a common enterprise capability for storing, retrieving, and updating cross-application shared reference data as well as business configurable data like Industry Codes, ISO reference domains, internal Product Codes, Interest rates, etc. Parameters is the consumer and Community Banking authorized distributor for this data, providing high performance services for consumers across the enterprise.
As an Agile Business Analyst you will work with product owners, technology group and business representatives to analyze business requirements and review/produce documented and approved specifications for any new/change to technology applications; work with the Quality Assurance Team and Development Team to ensure that they understand the specifications to deliver a quality product to the business; work with the training team to document system scenarios, identify roles impacted, and help develop a change management/training plan; and conduct business process modeling and generate applicable scenarios for the technology functionality testing team.
You will analyze the impact of proposed solutions holistically, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews. You will be responsible for delivering various project related artifacts throughout the Software Development Lifecycle. You will assist the Quality Management Team to ensure that documented requirements and corresponding use cases / process flows can be easily translated into test plans and test cases, and ensure that the testing process covers all identified scenarios and use cases. You will triage defects and bugs related to assigned projects in a timely manner considering project timelines. You will facilitate implementation of new functionality into production and help triage any issues.
Bachelor’s degree or equivalent experience.
5+ years of IT and analytical work experience.
Experience in understanding business modeling concepts and business application development is preferred.
Minimum programming experience preferred.
Must have excellent communication, interpersonal, and analytical skills.
Must have the ability easily assimilate information and learn new applications and processes.
Must have experience in Agile SDLC, Waterfall is a plus.
Advanced knowledge of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint.
Advanced knowledge of process flow charting tools like Visio.
Experience with worksheets /data sets, manipulating data with PivotTables, and presenting results using power point presentations is required.
Must have a solid ability to analyze complex system requirements and present findings to both internal and external stakeholders in a simple and comprehensible manner.
Must have excellent writing skills, with solid experience in writing functional and technical specification documents and detailed user stories.
Must have a good understanding of the defect management and resolution process using defect management tools like HP ALM.
Must have an excellent ability to multi-task effectively working on several projects synchronously.
Prior knowledge / experience using JIRA and Confluence is a plus.
Prior experience working with Java based Application Development teams is a plus.
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The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.