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Wealth Management - Client Service Banking Administrator – 9 Months Fixed-Term Contract

Req #: 170115117
Location: Paris, J, FR
Job Category: Account Servicing
Potential Referral Amount: French Franc (FRF)
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.4 trillion, over 250,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.
 
J.P. Morgan Asset & Wealth Management advises institutions, endowments, foundations and families through Asset Management and Wealth Management. Our Wealth Management business includes J.P. Morgan Private Bank, J.P. Morgan Securities and Chase Wealth Management.
 
J.P. Morgan Private Bank advises the world’s wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time.
 
Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We’re proud to be named ‘2017 Best Private Bank for Ultra-High-Net-Worth Clients’ by Euromoney: Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK.
 
Position Description:
 
A Client Service Banking Administrator is the primary support person for service related execution within the Private Bank. The individual will work with Client Service Specialists (CSS), mid-office and operations teams to deliver a seamless and integrated experience to our clients across specific Private Banking products.
 
You will be part of a central team supporting the Client Services Team and their client base. Some examples of  the daily responsibilities include cash movements, audit requests, generation of  portfolio reviews, tax documentation inquiries, performing account maintenance,  fee waivers and fee invoices.
 
This role will be supporting our CSS team in delivering a high quality service to our clients and ensuring the smooth execution of all daily tasks within strict deadlines. The individual will be expected to contribute to the overall success of the group in proportion to his/her experience, and will be evaluated relative to their peer group
 
Core Responsibilities will include but not be limited to:
  • Maintain client confidentiality at all times
  • Manage daily inquiries accurately, within established deadlines, and in accordance with existing policies and procedures
  • Working within a team to execute daily requests
  • Data entry and process initiation for changes of client demographics
  • Fee related activities (i.e fee waivers, fee invoices)
  • Verify and maintain data quality
  • Liaise and follow-up with internal teams for documentation  and account maintenance issues
  • Take ownership of work and ensure data integrity, accuracy and completeness
  • Escalate issues for any urgent matters or assistance
Requirements:
 
Essential skills/experience
  • Minimum High School Degree
  • Fluent English and French
  • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
  • Multi-tasking
  • Detail-oriented and results-focused
  • Team player with the ability to work well with multiple stakeholders and other team members
About J.P. Morgan Chase & Co:
 
J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion.  The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.
 
J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.
J.P. Morgan is an Equal Opportunity Employer
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