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Area Manager - Business Banking

Req #: 170116060
Location: New York, NY, US
Job Category: Relationship Management/Sales
Potential Referral Amount: 0 US Dollar (USD)
Business Banking serves the banking needs of businesses with $.5 million to $20 million in revenue. The Area Manager function is a key role in the field organization. Business Banking is looking for an experienced manager who will lead a team of bankers in managing existing client relationships and developing new business while maintaining a focus on relationship-building, customer financial advice, client experience and risk management.
 
  • Oversees the Business Banking marketing and sales activities of an assigned city or a market within a larger metropolitan area
  • Provides leadership and support to team of bankers, providing direction, advice, counsel and support to ensure the best customer experience, sound risk management, and continued business retention and growth
  • Manages team performance, holding all members accountable for achieving results using appropriate protocols and best business practices; monitors ongoing performance metrics to ensure early intervention and effective corrective action; provides insight and expertise to build buy-in and/or enhance/realign approach
  • Provides expertise to team on products, deal structuring, relationship-building, and developing customized solutions through partnership with commercial, consumer, mortgage and Chase Wealth Management.
  • Coaches and develops team on all aspects of managing a portfolio including relationship management, prospecting, profitability, customer experience, and risk management
  • Manages the market's revenue and profitability and monitors adherence to credit quality, regulatory requirements and risk protocols
  • Promotes partnership and teamwork within the team and across other functions to ensure a seamless experience for the client who has multiple products and services.
  • Actively recruits, selects and hires top quality talent to ensure pipeline of diverse viable candidates
  • Represents bank in community leadership capacity such as Chamber of Commerce, local non-profit boards
  • Five or more years commercial/business banking or related business lending experience
  • Bachelor's degree in Finance or related field, or equivalent work experience required
  • Prior sales and marketing management experience preferred
  • Expert knowledge of business credit, deposit and cash management products and services
  • Strong knowledge of business credit underwriting with commercial credit training preferred
  • Strong communication skills with individuals at all levels, internally and externally
  • Ability to use reports, metrics and other data to identify trends, issues and opportunities; identifies solutions and removes roadblocks for the team; knows and utilizes available resources to resolve issues when appropriate
  • Ability to build collaborative relationships across the organization and influence others without direct control
  • Proven ability to maintain a client focus while managing risk 
  • Ability to lead proactively through change
  • Active and visible in community leadership roles
  • Travel requirement - 50%
 
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