Apply Now    

CAO & Technology Training - Tech Training Program Manager

Req #: 170113605_2
Location: Newark, DE, US
Job Category: Human Resources
Potential Referral Amount: 0 US Dollar (USD)
The Training Program Manager supports the strategic direction of the CAO and Technology Training team by determining the right combination of topics, delivery channels, and suppliers to meet global client needs.  Stays abreast of industry best practices, emerging technologies and LOB/client direction to anticipate and accommodate shifts in the business need and priorities.  Topics will include the latest GT Vision priorities: Software Modernization, Agile, Cloud, Big Data and the associated programs to support learning, such as TAP and JPMC Coding Academy.  
Represents CAO and Technology Training on strategic training initiatives involving business and technology. Engages Technology Learning Partners to identify and prioritize technology education needs, determine project parameters, and ensure quality education solutions.
Consults with stakeholders in global locations on education requirements to meet business needs. Partners with subject matter experts and suppliers to translate business needs into custom course requirements, ensuring the right training solution is matched to the need, and completes the work as necessary to provide the training solution. 
Designs and develops training materials; facilitates training as needed. Arranges program schedules, maintains records of program participation through the learning management system, and prepares reports. Conducts training evaluation to identify program impact, return on investment, and areas of improvement.
Primary responsibilities of the incumbent include:
  • Planning & implementing large-scale training initiatives
  • Consulting with stakeholders, performing needs analysis that lead to solutions
  • Understanding of the Global Technology vision
  • Ability to explain technical concepts at a user level, both verbally and via documentation
  • Five or more years experience within a technology environment leading technology initiatives
  • Ability to translate client needs into training requirements. Thinks strategically while managing & implementing tactical details
  • Executes in ambiguous situations; ability to quickly assess and accommodate shifts in the business environment and related needs and priorities
  • Strong interpersonal & communication skills
    • Proven ability to build partnerships/relationships with key stakeholders
    • Technology Acumen
    • Self-Learner
    • Ownership & Execution
    • Consulting/Influencing Skills
    • Client Focus
    Apply Now    

    Join our Talent Community

    Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

    Things to note

    Sign in to our application system to continue your job search or update your profile.

    Current employees sign in here. Contractors sign in here.

    Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

    Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

    The firm invites all interested and qualified candidates to apply for employment opportunities.

    Need disability related assistance?

    If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

    Important links

    Click here to view the "EEO is the Law" poster.

    Click here to view the "EEO is the Law" supplemental poster.

    Click here to view our U.S. Pay Transparency Policy.

    JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.