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CIB Wholesale Client Onboarding - KYC Renewals and Remediation- Professional/Associate - Bournemouth

Req #: 170113073
Location: Bournemouth, ENG, UK
Job Category: Investment Banking
Potential Referral Amount: 3500 Pound Sterling (GBP)
The Corporate Investment Bank, Know Your Customer (KYC) team plays a critical role in ensuring that as an organisation, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.  JP Morgan has developed their Global Operating Model to provide a business wide process for the delivery of KYC across all Lines of Business in every Region.
 
 
As part of Banking Operations, the Wholesale Client Onboarding Team (WCOB) operates in close partnership with Sales, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding, renewal and remediation of client relationships to the JP Morgan infrastructure.
 
Job Summary
 
In order to support volumes, the KYC Quality Control team are expanding the Bournemouth footprint. The Analyst being sought will be responsible for performing end to end quality reviews (Checking) of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships.
 
The successful candidate will be familiar with working in an analytical environment, ability to evaluate complex and lengthy documents in order to ensure full adherence to regulation requirements, have knowledge of multiple client types, and have proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary.
The individual must promote excellence; diversity, quality, respect, inclusivity and drive their own self development. The Analyst will report to the Quality Control Team Lead and will be pro-active, with a strong desire to succeed. Effective communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changeable environment.
 
Key Responsibilities:
  • Perform end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to stringent JP Morgan standards for KYC and global regulatory requirements
  • Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team
  • Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management
  • Keep informed of and apply any changes to processes, procedures and regulatory change
  • Assist with change management for integration of KYC policy, procedures and training material updates for the Onboarding Teams
  • Collaborate with management for new starter training plans and ongoing knowledge sharing to the Onboarding Teams, driven by root cause error analysis and promoting best practice
  • Provide responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
  • Partner with management to ensure KPI's are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress
  • Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm
  • Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives
  • Support Management with additional tasks such as prioritisation, escalations, workflow management, team oversight, recruitment and group initiatives
Job Description
WCOB Analyst
 
Background
J.P. Morgan is a premier corporate and investment bank with a full suite of global financial services and capabilities. The world’s most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities and provide many other banking services in markets around the world.
 
The KYC Operations team is part of the Chief Administrative Office (CAO) within the Corporate and Investment Bank (CIB) division of JPMorgan.  Wholesale Client Onboarding (WCOB) has a global footprint with hubs in Asia Pacific, The Americas and EMEA.
 
The team is focused on completing KYC on new client relationships to the CIB, onboarding incremental business to existing relationships in the CIB, ensuring renewals of KYC records are completed and completing a remediation to the JPMorgan Global AML Standards of all active CIB clients.
 
Requirements
We are looking for high performing individuals interested in a challenging new opportunity. The opening is available for high performing individuals who have experience and some understanding in one of the following areas:
  • CIB products and services
  • Wholesale banking KYC and an SME understanding of due diligence
  • A specialist understanding of clients and industries
  • Navigation of the sales organisation
  • Business cycles and cash flows
  • Business and organisation structures
     
Qualifications
 
  • Excellent verbal and written communication skills
  • Working in a fast paced dynamic team
  • Ability to deal with high pressure, time sensitive and deal breaking tasks
  • Excellent time management and organizational skills
  • Minimum 1-3 years' experience in financial services operations, compliance, or client service preferred
Tasks
Responsibilities include:
  • Perform public and internal research to complete due diligence on client KYC profiles
  • Ensure KYC documentation added to the KYC source systems is accurate and complete
  • Liaise with Sales, Bankers, Relationship Managers and client directly to acquire missing client KYC documentation
  • Act as a KYC and AML subject matter expert
  • Escalate client and business issues to more senior staff in the team
  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
 
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