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Global Technology Infrastructure - Business Manager - Vice President

Req #: 170108220
Location: Jersey City, NJ, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Global Finance & Business Management is seeking a Business Manager to support Global Technology Infrastructure (GTI) functions, including but not limited to multi year planning reporting, services management planning and support, demand management governance and oversight of the asset management function for the End User Services (EUS)organization.  The Business Manager will report directly to the EUS Business Management lead, and matrices to EUS Service Owner.
  • Financial Management: In partnership with Finance, lead the annual/continual financial planning activities; provide business rational and decisions for all month-end financial performance and forecasting;
  • Business Performance: Define the key performance indicators, drive data quality initiatives across the service area, define future needs of the service area
  • Investment Portfolio Mgmt: Analyze and support the engagement of the service area with the GTI Investment Portfolio Prioritization and management
  • Resource/People/Location Mgmt: Coordinate the resource and location strategy for the service area and maintain a process to ensure changes are included in monthly forecasting process
  • Efficiency: Support the service productivity program, modeling efficiency ideas and comparing those with existing technology product costing.
  • Organize financial review and investment approval process for the Service Area
  • Provide business explanation for all monthly, YTD performance and commentary on outlook
  • Support the monthly Business Review process and Service Review process for the Service Area
  • Organize and coordinate the personnel review and approval processes for the Service Area
  • Partner with Service Owners to manage the Costing Model to accurately calculate effective rates for each product, including analysis against benchmarks.  Provide analysis of product and Line of Business volume and consumption.
  • Represent the service area during the annual Product Price Guide (PPG) change management process and monthly billing issue review meetings.  Incorporating analysis and financial scenario modeling on efficiency opportunities and impact on product pricing.
  • Bachelor's degree required
  • Financial Planning, Forecasting and Investment Planning & Mgmt
  • Product and Services Allocations
  • Cost Control Mgmt
  • Policy & Procedure Development
  • Financial Ownership/Accountability Model
  • MIS Development & Production
  • Shared Service Operating Model Experience
  • Develop cross functional strategies and drive implementation into tactical day to day operations
  • Excellent People/Team Leadership (coaching)
  • Strong technology, industry toolset experience
  • Strong data analytical skills
  • Strong communication and teamwork
  • Solid understanding of the Business and Financial management activities.
  • Implemented enterprise wide performance management systems.
  • Strong network and able to attract/retain strong talent.
  • Strong operational skills and able to prioritize.
  • Proven ability to influence and collaborate outside organization to obtain goals.
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