Apply Now    

Resiliency Governance Manager

Req #: 170106977
Location: Jersey City, NJ, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services across then firm. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.
GTI Technology Resiliency Manager is responsible for driving and maintaining GTI’s resiliency compliance as required by the Firm-wide policies. This role spans both technology resiliency as well as business resiliency for GTI as a consumer/LOB and provider of services.  For Technology Resiliency the scope includes governance and compliance across GTI’s application and infrastructure portfolio and requires partnership with the service/tower leads to prioritize compliance activities as required.  For Business Resiliency the scope includes governance and compliance for GTI as an organization/LOB in relation to disaster recovery planning and business impact analysis.  This function is part of the GTI iCTO governance function that leverages a federated model across GTI’s service and tower organizations.
Key Responsibilities to Include:
  • Governance – GTI service/tower resiliency lead representative, review of compliance and non compliance
  • Test adjudication – Review and approval of testing evidence
  • App Resiliency reviews – As required
  • Tools Compliance & Adoption – E2E toolset compliance and RDMS adoption for testing schedules and change control
  • Resiliency Reporting – Heatmap, CIO Summary, trending, RCA tracking, GT Drive & CAF commentary
  • Administrative – change control, test exceptions, application on-boarding/off boarding, reference system data management, Risk management / Problem and RCA, Hygiene risk assessment survey
  • Communication – As required
  • Training & Education - As required
  • Develop strong partnerships with GTI Service Owners to maximize impact
  • Ability to influence at all levels and work dynamically across global and diverse teams
Skills & Experience
  • Experience in disaster recovery and business continuity management
  • Experience working within a global organization
  • Successful in driving global improvement programs
  • Experience at working in a matrix management model and utilizing virtual teams
  • Experience at working both independently and in a team-oriented collaborative environment
  • Excellent communicator at all levels of the organization
  • Strong influencing skills, comfortable executing against recommendations and plans by overcoming barriers and resistance
  • Ability to build strong relationships and leverage people network throughout the firm
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.