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Associate, Project Exection / Scrum Master

Req #: 170113017
Location: Columbus, OH, US
Job Category: Technology
Potential Referral Amount: 3000 US Dollar (USD)

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

 

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone. As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you'll put others first, do what's right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what's next - for you and for us.

 

Centralized Transaction Operations IT (CTO IT) delivers timely solutions using the best design and implementation tools, including Service Oriented Architecture, Business Application Monitoring and Business Process Management, in order to continuously improve business processes while taking an outside-in, customer-centric perspective.

 

The CTO IT team is currently looking to hire a Scrum Master to their team.  The current team is made up of extremely talented programmers who can solve complex problems and who can take on a challenge head on, are self motivated, who love using the latest technologies, and are well versed on programming and architecture best-practices.

 

The essential duties of this role include:

  • Guiding the team and organization on how to use Agile/Scrum practices.
  • Guiding the team on how to get the most of out self-organization.
  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel / team to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
    Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting and educating the Product Owner / Leads, especially with respect to grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example.
  • 5+ years of professional IT experience.
  • 3+ years of knowledge/experience with waterfall / hybrid project management. First level Scrum Master certification (CSM, PSM I).
  • Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
  • Bachelor’s degree or equivalent experience.

 

Preferred Skills/Experience:

  • Experience as a technical manager or technical lead.
    Applicable knowledge of the technologies used by the team.
  • Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs,etc).
  • Second level Scrum Master certification (CSP, PSM II). 
  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.  Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc 
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
  • Applicable knowledge of the technologies used by the team.
  • Excellent communication and mentoring skills.
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