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Associate - Global Supplier Services (GSS) — TPMO

Req #: 170112547
Location: Bangalore East, KA, IN
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 35000 Indian Rupee (INR)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Job Description
Position Summary:
The Supplier Oversight Services (SOS) is a centralized group within the JPMC Global Supplier Services (GSS) / Corporate Third Party Oversight (CTPO) organization that manages the Third Party Oversight & Governance function. 
This group provides consistent monitoring of all Third Party activity including IT Risk Management in order to ensure compliance to JPMorgan Chase (JPMC) Third Party Oversight (TPO) Standards and Global Technology (GT) Standards. 
The teams support a number of Lines of Businesses (LOBs), including Mortgage Banking (MB), Corporate Sector Functions and Technology (CS) and Consumer & Business Banking (CBB), Corporate & Investment Bank (CIB) and Asset Management (AM).
Primary Duties and Responsibilities:
  • Manage, monitor and track a portfolio of third party supplier's compliance to the Third Party Oversight program
  • Disposition Standard Process vs. Alternate Process engagements (e.g., Specialized Service Categories, etc.,).
  • Coordinate and monitor all new engagements through the TPO 3-Phase lifecycle. 
  • Ensure all due diligence is completed and documented according to the firmwide policy and procedures.
  • Assist Delivery Managers to ensure all documents supporting existing Third Parties are completed.
  • Issue metrics reports to monitor compliance with the TPO program.
  • Assist in managing delivery dates for all remediation plans, non-compliance acceptances, TPR reviews and Corporate TPO deliverables.
  • Update the appropriate systems, develop and issue reports, follow up with Delivery Managers and maintain required documentation.
  • Assist in training Delivery and Senior Managers (Executive Sponsors) on the TPO procedures and systems.
  • Ensure SOS duties are delivered in an efficient, effective and sustainable way
  • Participate in data remediation, vulnerability management, technology deployments and other support initiatives that impact the SOS portfolio
  • Develop portfolio management strategy, by assessing inventory for efficiency and reduction opportunities across the LOBs
  • Ensure all TPO activities within the portfolio are delivered in a manner consistent with business objectives, TPO policy and regulatory guidance
  • Manage, monitor and track a pipeline of third party supplier's compliance to the Third Party Oversight program.
  • Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the third party supplier.
  • Present to LOB Senior Management key risk metrics and score cards.
  • Assist in training SOS Risk Analyst on the TPO procedures and systems
  • Proven leader and influencer and able to effect firm-wide change
  • 6+ years relevant work experience in Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor/ Project Management, or related roles, with total work experience of 8+ years
  • The role requires extensive interaction with the internal customers
  • Previous risk management experience, preferably in Third Party Technology Risk Management or in IT risk/audit management disciplines such as application security, data security, infrastructure/cyber security, vulnerability management, or resiliency
  • Broad understanding of regulatory compliance requirements, and experience in managing Internal Audit or Regulatory communications
  • Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at the senior management level
  • Strong personnel and organizational management skills, including expertise in issue and conflict resolution and the ability to effectively build, mentor, lead, develop and retain staff
  • Excellent business judgment, particularly the ability to proactively monitor the program to identify and address issues early, performing root cause analysis to develop long term solutions
  • Strong business analysis skills to enable efficient, accurate and objective decision making
  • Ability to partner closely with related functions (Sourcing, Legal& Compliance, Audit, etc.) to ensure a coordinated and effective program
  • Excellent analytical skills
  • Knowledge of risk management and control principles
  • High level knowledge of TPO standards preferred
  • Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred.
  • Outstanding analytical, organizational and research skills
  • Outstanding written and oral communication
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