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CIB - Transaction Processing Supervisor - Team Leader

Req #: 170109130
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 20000 Indian Rupee (INR)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at



The incumbent will be primarily responsible for overseeing the day-to-day transaction screening efforts related to global sanction screening / Anti-Money Laundering (AML) / Industry practices on transaction screening. The qualified candidate must have experience in investigating Sanction screening/AML cases including the exercise of sound judgment and discretion in the process of resolving all cases. Experience in working in a team environment with direct line management responsibilities is required.
The role will require the qualified candidate to exercise collaborative interpersonal skills when dealing with business groups and compliance during case investigation and management.
  • Screen Payments / SWIFT Messages(Inward/Outward) in accordance with sanctions screening Policies, procedures, & practices to ensure compliance with laws and regulations
  • Suspect transactions identified, referred and/or escalated for resolution in a timely manner
  • Recommend, develop, & implement changes to existing & proposed procedures, policies and programs
  • Perform QC/QA on a agreed frequency on all/sampled transactions
  • Providing periodic thorough reporting to Managers and senior leadership on the state of our screening efforts.
  • Directly supervise operators & Display high level of staff motivation, commitment, performance and knowledge
  • Supervise the day-to-day work of the Central Screening unit Operators
  • Ensure process is in accordance with the SLA
  • Interfacing with multiple functional areas, Onshore partners, Clients, Internal/External Customers & Compliance for effective functioning of process and Escalation management
  • Monitoring process on an ongoing basis and providing ongoing advice and course correction to leaders as necessary.
  • Coordinate, supervise, or Lead Improvement initiative projects/programs
  • Must have a College degree
  • 3-5 years experience in Banking Operations or Financial services operations (Prior experience and knowledge of compliance /sanctions screening is a plus)
  • Working knowledge of SWIFTS & international payment conventions is a must.
  • Must possess good interpersonal, time management, written and verbal communication skills
  • Strong Analytical, investigative and Reporting skills required
  • Individual must be a self starter with the ability to handle multiple tasks at one time
  • Highly organized & Detail-oriented with the ability to work under pressure and high volume environment within tight deadlines/cut-offs
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers
  • Flexible to work in shifts (Day/Night) and on the weekends as per Business requirement.
  • Knowledge of Excel, PowerPoint, and Word.
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