As a Mortgage Banker Assistant, you will support one or more Mortgage Bankers and serve as a contact point for
customers to resolve issues/difficulties across multiple departments that directly impact the ability to do business with
Chase Mortgage Banking. In this role, you will be responsible for the following functions: facilitate application process by
interfacing with customer in taking complete applications; requesting documentation from borrowers; discussing products
and pricing at the request of, or in the absence of, the Mortgage Banker; take all initial inquiry calls for pre-qualifications
and review data with Mortgage Banker; act as liaison between Mortgage Banker, branch and processing center (if
applicable) and coordinate submissions and closings; act as the primary liaison with group of established realtors (20-30)
to allow Mortgage Banker to concentrate on generating new business; review complex files; identify potential problems
with loan applications and arrive at workable solutions prior to submission to processing; manage pipeline, including
updating Mortgage Banker on pipeline status and updating borrowers and builders on status of loan; watch for and
prevent pipeline fallout and quote rate to pipeline floats; coordinate and manage marketing to buyers, sellers, realtors
and builders; assist in staffing Realtor/builder open houses and trade shows; establish with Mortgage Banker annual
number of loans required to fund and close and/or incremental increase in Mortgage Banker(s)'s annual production; and,
if applicable, support Mortgage Banker(s) to achieve high usage of laptop originations. You will provide a high level of
customer service to both internal and external customers.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such,
an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report,
information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate
financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last
seven years will disqualify you from consideration for this position. Your continued employment in this position would be
contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE
Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or
to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase.
Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act,
including successful registration immediately after your start date, and timely completion of annual renewal and required
Any information obtained during the registration, update, and renewal processes or through NMLS notifications
may impact your employment with the firm. Any of the completed information you provide during the Chase on-line
application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the
information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable,
before submitting. Further information about NMLS and registration requirements of registration can be found at: http://
- College graduate
- 4 years work experience in mortgage loan processing required
- Marketing and advertising experience a plus
- Intermediate computer skills (familiar with MS Office products or similar software)
- Excellent customer service skills
- Excellent written/oral communication
- Excellent organization skills
- Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and
changing work demand
Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.
Sign in to our application system to continue your job search or update your profile.
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
Need disability related assistance?
If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.
Click here to view the "EEO is the Law" poster.
Click here to view the "EEO is the Law" supplemental poster.
Click here to view our U.S. Pay Transparency Policy.
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.