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SAN Refresh Engineer

Req #: 170108992
Location: Hyderabad, AP, IN
Job Category: Technology
Potential Referral Amount: 50000 Indian Rupee (INR)
As a member of the Infrastructure Engineering team, you'll play a big part in designing the platforms, servers, and networks make it possible for us to provide service to our customers, clients, and businesses around the globe each and every day.  In this role you’ll call on your experience designing tailored solutions to understand the requirements of a project, test the performance of the infrastructure, and verify that the requirements have been successfully met.  As a team, you and your peers will be responsible for driving results, collecting and analyzing monitoring data in test and production, and managing projects to completion.  And while you will be part of a tight-knit team of engineers who shares your passion for technology, you’ll also gain access the best minds in the business—both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important tech firms in the world.
 
This role requires a wide variety of strengths and capabilities, including:
  • Proficient knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (Agile, program managements, network management), Design (compliance, security), Network Engineering (planning, provision)
  • Intermediate understanding of LOB technology drivers and their impact on architecture design
  • Knowledge of more than one specific infrastructure technology
  • Thinks creatively to deliver solutions through continuous improvement
  • Good understanding of impact and importance of storage services to customers. Sense of urgency around critical issues
  • Ability to communicate clear and concise information in support of team and firm goals
  • Timely escalation of critical and/or complex issues as required
Primary Responsibilities:
 
• Management, maintenance, and support of data storage solutions, utilizing EMC Symmetrix/DMX/VMAX and Clariion arrays; HDS USP, USP_V, HUS and AMS; as well as IBM XIV
• Ability to identify opportunity for performance improvement on CISCO and BROCADE fabrics
• Provides multi-level technical support in defining, developing and evaluating storage products to meet client needs
• Supports these activities by diagnosing, reproducing and fixing software and hardware issues
• Allocates storage to new servers as needed
• Provides recommendations to improve the storage infrastructure and address/lead critical issues and analysis
• Works with partner storage teams to ensure the appropriate storage level provisioning is maintained. Monitors server/storage infrastructure and any processes related to these systems
• Troubleshoots and resolves problems identified by system administrators or through monitoring software. Investigates, identifies and documents proposals that will improve application recoverability
• SAN switch technology management, storage provisioning, LUN masking, zoning, performance management, and volume management
• Coordinating and driving both internal and external vendor IT support teams in resolution activities
• Executing assigned Service Request to JPMC standards and controls
• Providing on-going improvements to event monitoring
• Ensuring environmental testing and Disaster Recovery/Business Continuity tests are completed successfully as required
• Provide production support for distributed storage environment including accurate problem identification, ticket documentation and customer/vendor engagement
 
Required Experience:
 
• 10 - 12 years experience in distributed storage environments
• 10 - 12 years experience in an associated technology (Server, Networks)
• Must have experience with Unisphere for VMAX / DMX and Hitachi Tuning Manager
• Experience with VC Ops is a plus
• Knowledgeable in Microsoft Windows, Sun Solaris, HP-UX, AIX
• Advanced experience of VMAX, VSP, HUS, XIV, along with associated HW based replication and point in time copy solutions - Experience with XIV and SUN arrays is a bonus
•  Advanced experience of vendor tools for managing, configuring, and troubleshooting (including performance)
• Intermediate /Advanced experience with large switched fabric environment for Brocade & Cisco
• Must have Expert knowledge of basic RAID, storage tiering, storage architecture concepts, storage virtualization, local and datacenter replication practices, and storage best practices
• Must have experience in architecting, administrating, and troubleshooting Brocade Fabrics: zoning, aliasing, QoS, FC routing, and virtual fabrics. (FC to Ethernet bridging experience a plus)
• Expert understanding of how server behaviors and IO load patterns affect storage (LUN Q-Depth, multipathing, application IO size, etc )
• Advanced experience with HBAs and multi-pathing software
• In depth experience with storage management CLI’s: EMC Solutions Enabler, Cisco SANOS, Brocade FOS
• Ability to accurately troubleshoot low lever SAN fabric issues: Logical errors, congestion, light budget, etc
• Strong scripting automation skills: Perl, Unix shell scripting (Ksh/Bash) and Expect
• Require expert level knowledge of EMC FAST-VP for VMAX
• Strong performance troubleshooting of EMC VMAX/FAST-VP utilizing EMC Unisphere
• Intermediate/advanced experience configuring EMC DMX and/or Intermediate HDS Lighting line of products
• Intermediate/advanced experience deploying storage with controller based systems such as EMC Clariion or HDS Thunder line of products
• Intermediate experience installing and configuring host bus adapters
• Intermediate experience installing and configuring multipathing software (EMC Powerpath, HPUX Pvlinks, Veritas DMP, HDS DLM)
• Intermediate knowledge/experience designing and deploying local/remote mirroring solutions for backup and disaster recovery. Knowledge of SRDF, Truecopy, Timefinder, and Shadowimage
 
Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
 
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
 
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
 
©2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
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