Services is the global payment acceptance and merchant acquiring business of
JPMorgan Chase & Co. Merchant
Services is a leading provider of payment, fraud management and data security
solutions, capable of authorizing transactions in more than 130 currencies. The
company’s proprietary platforms provide integrated commerce solutions for all
major credit and debit card payments as well as mobile payments. Merchant
Services has uniquely combined proven payment technology with a long legacy of
merchant advocacy that creates quantifiable value for ecommerce companies. Merchant Services is the #1 Merchant Acquirer
Worldwide, based on volume, by The Nilson Report in April 2016. We are #1 in eCommerce volume in Europe,
based on The Nilson Report. Merchant
Services is also #1 in Merchant Processing Volume in the US with more than 20%
market share, by The Nilson Report in April 2017. Double-digit growth year over year in
processing volume is evidence of our best-in-class distribution and the
advantage we have in the market place with ChaseNet and Chase Pay.
The Merchant Services Analytics team (reporting into the Head of Product for Merchant Services) is responsible for defining and executing the multi-year global analytics strategy and roadmap (e.g., optimizing payments performance of global merchants as well as driving payments innovation through analytics based insights products with an engaging user experience). The team is also driving the build out the analytics environment, establishing cross-functional and cross line of business data assets (across Chase, Treasury Services, Digital, Commercial Banking) and shaping Merchant Services analytics best practices overall.
Payment Data Analytics & Science Manager (ED) is responsible for executing big data analytics projects in response to product innovation for Merchant Services. Tangible output of the programs typically are payments insights that drive optimization of authorization, chargeback and cost of payments for large merchants – as well as deep consumer and business insights. As the analytics mature, these insights can be productized into data insights products for merchants (“insights as a service”).
right candidate for this position is highly proficient with complex data sets,
using modern statistical and data exploration as well as visualization
techniques (especially SQL on Hadoop, Tableau)
role will require working on multiple projects simultaneously. The ideal
candidate will possess strong data analytical skills along with exceptional
leadership, client and relationship management skills. S/he must have proven successes
in balancing long term strategic vision with the ability to create, practical,
actionable plans that are coherent and understood by all
Beyond excellent analytical skills, the ideal
candidate will be innovative, commercially inclined to create genuine business
value through the alignment of technology, data and business interests.
Ideal for high caliber analytics talent with a strong affinity for payments innovation and big data technology affinity.
Principal Duties & Responsibilities:
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