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CCB Risk - Senior Administrative Assistant

Req #: 170070004
Location: Wilmington, DE, US
Job Category: Admin/Secretarial
Potential Referral Amount: 0 US Dollar (USD)
JP Morgan Chase
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Our Firmwide Risk Function
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
CCB Risk
Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others



As a Senior Administrative Assistant, you will perform diverse secretarial duties and administrative functions requiring confidentiality, initiative and sound decision-making for a manager and team. You will rely on excellent organizational skills and the ability to effectively handle multiple priorities. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department's activities and goals. Duties may be expanded to include coordinating meetings, coordinating travel arrangements, preparing presentation materials, ordering and maintaining supplies, submitting expenses and/or review incoming correspondence and prepare responses. Additionally, you will exercise independent judgment, escalating serious or unique problems to higher levels. You will support a senior executive and several senior managers.
  • Manage team meeting schedule, coordinate agenda and materials for multiple staff meetings
  • Manage calendars for multiple senior team members
  • Invoice expense processing and oversight
  • Manage travel arrangements
  • Order and maintain supplies
  • Support new-hire on-boarding (space/technology needs, etc.)
  • Collaborate with other departments on administrative tasks, such as catering / conference services, mail room, print room, technology, finance, etc.
  • Logistical and administrative support for the department floor location, ensuring common areas are functioning properly, mail distribution and the email distributions are maintained.
  • Provide back up for all other admin gaps
  • Prior experience as an administrative assistant or similar role in a fast paced corporate environment
  • High school Diploma, BA degree preferred
  • Strong planning and organization skills
  • Detail-oriented and sets high standards of accuracy
  • Resourceful and strong results-orientation
  • Strong PC skills with proficient knowledge of MS Word, Excel and PowerPoint
  • Superior written and verbal communication skills with the ability to succinctly convey information
  • Effective interpersonal skills; comfortable interacting with colleagues, partners and senior leaders/managers
  • Team-oriented- fosters a positive work environment
  • Solid problem solving skills with the ability to think critically and escalate appropriately
  • Knowledge of internal systems to arrange meetings, order supplies, handle travel arrangements
  • Tact and good judgment in confidential situations and proven experience interacting with senior management
  • At least three years of secretarial experience and meeting coordination
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