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CDAP Specialist - KYC Day 2 Operations

Req #: 170105749
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 5000 Indian Rupee (INR)

Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what’s next for you and for us. Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. Successful candidates in this vital position are flexible and problem-solvers who enjoy helping customers resolve their questions and concerns.

 

Business deliverables include:

  • Documentation & Verification of Consumer and Business Banking, Credit Card Services, Auto Finance, Mortgage Banking, and Student Lending account Information to validate customers in compliant with KYC requirements
  • Perform research using multiple line of business systems and applications
  • Validation of various regulatory documents submitted by the Customers
  • Ensure that all Customer requests are completed timely by adhering to procedures and guidelines
  • Ensure in performing due diligence of all required processing steps and check parameters defined in the process.
  • Ensure all exceptions or deviations are escalated to management on timely basis.
  • Meet all the Productivity and Accuracy targets defined for the process
  • Follow all the Audit/Compliance policies applicable to process

Qualifications/Competency

  • Graduates in  B.Com/B.A - Preferably having first class pass percentage 
  • Work experience of 12-36 months, preferably in back office/financial service industry
  • Good working knowledge of all MS Office applications particularly Excel Soft Skills
  • Good verbal and written English communication skills
  • Effective time management skills
  • Customer Focus and Service Oriented mindset
  • Ability to collaborate, partner and work in a team environment
  • Aptitude for identifying Process improvement opportunities
  • Willingness to learn on additional sub processes
  • Multi-tasking ability and effective prioritization of work
  • Flexibility towards business requirement and assisting co workers are essential.

Chase provides a professional and fun environment for employees so they can focus on providing great service to our customers. As part of a diverse and dynamic team, Specialists receive ongoing training and development to enrich their skills and build a career at Chase.

 

Training Schedule:

Formal paid training will take place dependent on the training requirements for the position and days and times of the training may vary. Specific information will be provided by the Recruiter.

 

Work Schedule:

Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter.

Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what’s next for you and for us. Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. Successful candidates in this vital position are flexible and problem-solvers who enjoy helping customers resolve their questions and concerns.

 

Business deliverables include:

  • Documentation & Verification of Consumer and Business Banking, Credit Card Services, Auto Finance, Mortgage Banking, and Student Lending account Information to validate customers in compliant with KYC requirements
  • Perform research using multiple line of business systems and applications
  • Validation of various regulatory documents submitted by the Customers
  • Ensure that all Customer requests are completed timely by adhering to procedures and guidelines
  • Ensure in performing due diligence of all required processing steps and check parameters defined in the process.
  • Ensure all exceptions or deviations are escalated to management on timely basis.
  • Meet all the Productivity and Accuracy targets defined for the process
  • Follow all the Audit/Compliance policies applicable to process

Qualifications/Competency

  • Graduates in  B.Com/B.A - Preferably having first class pass percentage 
  • Work experience of 12-36 months, preferably in back office/financial service industry
  • Good working knowledge of all MS Office applications particularly Excel Soft Skills
  • Good verbal and written English communication skills
  • Effective time management skills
  • Customer Focus and Service Oriented mindset
  • Ability to collaborate, partner and work in a team environment
  • Aptitude for identifying Process improvement opportunities
  • Willingness to learn on additional sub processes
  • Multi-tasking ability and effective prioritization of work
  • Flexibility towards business requirement and assisting co workers are essential.

Chase provides a professional and fun environment for employees so they can focus on providing great service to our customers. As part of a diverse and dynamic team, Specialists receive ongoing training and development to enrich their skills and build a career at Chase.

 

Training Schedule:

Formal paid training will take place dependent on the training requirements for the position and days and times of the training may vary. Specific information will be provided by the Recruiter.

 

Work Schedule:

Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter.
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