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KYC Solutions – Due Diligence Operations - Analyst/Associate

Req #: 170110663
Location: Singapore, 01, SG
Job Category: Compliance
Potential Referral Amount: 8000 Singapore Dollar (SGD)

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Due Diligence Operations team is part of the KYC Solutions department for the Chief Administrative Office (CAO) organization.  The team partners closely with Global Financial Crimes Compliance to support multiple lines of business within JPMorgan, including the Wealth Management and Corporate & Investment Banking businesses.
With more than 150,000 checks conducted annually, the Due Diligence unit performs enhanced researches in attempts to find background and derogatory information to support our client advisors on their Know-Your-Customer (KYC) requirements.
Due Diligence Operations plays an integral role in ensuring that the firm’s business and regulatory commitments are delivered with the highest quality in a professional and timely manner.
  • Research, analyze & document background information on JPMorgan’s prospective and existing clients through public record databases primarily in China, Taiwan, Hong Kong, Indonesia or Malaysia.
  • Due diligence includes research focus on negative media, PEP, sanctions and court records conducted primarily in English (and local languages as applicable)
  • Identify, assess & deem relevancy of public records as it relates to customer information, in line with JPMorgan KYC standards.
  • Compile research data into standardized reports and submit for review on accuracy of findings.
  • Summarize derogatory information in written form (English language).
  • Exercise sound judgment and observe the highest degree of confidentiality.
  • Partner closely with subject matter experts and reviewers in the team.
  • Support the success of ongoing global/regional initiatives in the role of a research subject matter expert.


  • Reading and understanding skills are mandatory for either Chinese language (Simplified & Traditional) or Bahasa Melayu/Indonesia.
  • Must have at least 2-4 years of work experience in a role related to KYC or Client Due Diligence.
  • Research, analytical and comprehension skills, with ability to analyze and summarize large amounts of data.
  • Detailed, well-organized, self-starter, capable of working under minimal supervision.
  • Strong interpersonal skills; results-oriented team player.
  • Able to multi-task and meet deadlines in high-pressure environment while maintaining quality output.
  • Strong verbal and written communication skills for report summarizations and escalations.
  • Flexible and adaptable to changing work processes; with a keen eye on process efficiencies.
  • Proficient in Microsoft Office suite such as Microsoft Word, Outlook.
  • Knowledge of Compliance, Anti-Money Laundering, KYC/Due Diligence and/or investigations preferred.
  • Knowledge of “Boolean Search” logic techniques and familiarity with public records is a plus.
  • Bachelor’s degree preferred.


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