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Compliance Operations Associate AML Alert / Investigations Operations

Req #: 170096202
Location: Newark, DE, US
Job Category: Compliance
Potential Referral Amount: 3000 US Dollar (USD)
Compliance Operations (CO) provides management and oversight associated with operational support for Global Compliance including the development of operational centers of excellence for compliance functions including: Alert / Investigations Operations, OFAC/Client Screening, Disclosure of Interest, Personal Account Dealing and Licensing & Registration.
 
CO teams are responsible for supporting and leading aspects of the firm's Anti-Money Laundering (AML) program. The teams work closely with the AML Program Management Office, Global Financial Crimes Compliance and the enterprise-wide control program teams to identify, remediate and track issues, and develop controls to sustain improvements as they are made. The company's responsibilities related to Anti-Money Laundering span every business, function and region and apply to every customer and client of the firm. 
 
Compliance Operations Alert / Investigations Operations performs Alert dispositions and investigations, new scenario implementations, Line of Business (LOB) escalations and UAT for the firm’s strategic transaction monitoring system (Mantas).. One Touch Associates perform an initial formal assessment of potential Money Laundering (ML), Terrorist Financing (TF) and nefarious activity based on system and manually sourced alerts, consistent with global standards.  They complete investigations through alert, case or SAR closure as appropriate.
 
Successful One Touch Associate candidates possess the following skills and attributes:
 
  • Strong investigative, processing and analytical skills
  • The ability to work independently
  • Self-driven initiative and the ability to adapt to change in a fast-paced environment
  • Quick learning skills
  • An in-depth understanding of financial services, AML concepts and issues, in particular AML regulatory standards.
  • Sound judgment and the discipline to observe the highest degree of confidentiality in handling sensitive and confidential information

Responsibilities include:
  • Independently manage and disposition AML alert, including conducting investigations and research as needed.
  • Manage Alert volume, including performing intake controls to ensure all Alerts are documented and assigned in a timely manner.
  • Create and maintain investigation documentation, including alert, investigation, or Suspicious Activity Report (SAR) history; Know Your Customer (KYC) information; relevant account and transaction data; plus any other required information for the investigation
  • Augment investigation documentation as needed, including conducting independent research through Lexis/Nexis, Web and other sources
  • Determine need for, compose, send and asses replies to LOB requests for information to determine whether unresolved identified anti-money laundering and/or terrorist financing risk(s) can be mitigated
  • Review and analyze underlying data gathered to assess whether the alert should be cleared or if there is reasonable cause to escalate to case and/or SAR
  • Disposition and fully document all alerts, cases and SARs, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner and in compliance with regulatory guidelines
  • Flag significant SARs to senior management and LOBs, as appropriate
  • Build relationships with other AML Investigations units, effectively communicating and transferring information, as needed
  • Function as a key contributor and demonstrate knowledge of AML issues, as well as broader functional knowledge
  • Meet departmental quality standards
  • Bachelor’s degree or equivalent required
  • Minimum two years prior experience in AML with SAR writing, Compliance, or related position
  • Preferred relevant course work in criminology, law, logic as well as auditing and other business courses
  • Exceptional research and analytical skills with the demonstrated ability to analyze and decipher large amounts of data, and disposition appropriately
  • Proven ability utilizing multiple systems concurrently to gather and analyze large sets of data
  • Advanced proficiency with Microsoft Excel including the ability to create pivot tables, run  macros and use shortcuts and Control keys; proficiency with Word and Outlook
  • Adept at multi-tasking and meeting strict deadlines in a fast-paced production environment
  • Ability to be flexible in an evolving environment
  • Excellent communication skills – verbal and written to include strong documentation skills with the ability to clearly articulate alert, case and SAR dispositions
  • Strong interpersonal skills – ability to work collaboratively and be able to communicate effectively with colleagues, customers, and clients
  • Adherence to controls and standards
  • Attention to detail and quality
  • Strong problem solving ability
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