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Infrastructure Engineering Lead

Req #: 170110887
Location: New York, NY, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
As an Infrastructure Engineering Lead on the Digital Technology Integration team, you will be responsible for the following:
  • Partner with software engineers and infrastructure engineers to deliver a high quality environment that is resilient, highly available and highly performing in order to give chase digital customer best experience.
  • As a lead engineer, you will be responsible  to determine, implement and document application infrastructure configurations to highest standards.
  • Define capacity and availability parameters and assist with identifying performance tuning parameters within standards
  • Build out best web container and datacenter strategy that promote the highest availability of the application.
  • Create monitoring and alerting strategy.
  • Create integration design for projects that include infrastructure details, major application flows/sequences and failover designs
  • Based on application/data flows and requirements, ensure documentation captures all required infrastructure (container, storage, messaging, data, network) change needed for a project.
  • Responsible to be the technical interface between the software engineering/testing teams and the infrastructure product teams during the plan and build phases of the environment management process.
  • Ensure environment validations are completed according to application development needs throughout multiple phases of the application SDLC.
  • Document system flows and integration points of the Digital applications across all environments for inventory and environment management.
  • Ensure proper communication and status reports during and after the environment deployment throughout the SDLC.
  • Reviewing and improving Digital Technology Integration team processes.
  • Assisting with proof of concept (POC) projects related to the environment management process.
  • Ensure proper project communication including identifying risks/issues/accomplishments related to the application deployment process.
  • Provide L3+ support to non-prod support teams on an as needed basis
  • Interface as required with Risk and Compliance teams to provide application infrastructure technology details

Key Responsibilities:

  • Work with key stakeholders to ensure that overall business and goals for delivering technology-based services are exceeded.
  • Function as a technical expert in troubleshooting non-production environment setup issues during validations and environment alignment activities.
  • Communicate with key stakeholders regarding platform system outages, issue resolution, infrastructure changes, and other pertinent matters that impact internal and external customers during the project.
  • Work well in a team of other Digital Integration Engineers to ensure dependent systems are aware of changes to the environments.
  • Identify and propose enhancements for Digital Technology Integration team process gaps and focus on streamlined processes/automation for efficient deployment of application environments.
  • Plan and coordinating non-production environment application alignment prior to and post releases throughout the project lifecycle.
  • Share technical knowledge within the Digital Technology Integration team for areas of expertise or experience.
  • Build relationships with project teams to promote partnerships.
  • Understand the project environment requirements, project changes and how they impact upstream and downstream systems.
  • Minimum 5+ years’ experience working with application development infrastructure setup and deployment.

  • Experience with Linux, AIX, Apache Tomcat or other like technologies

  • Strong knowledge of infrastructure/environment components (Storage configuration, middleware, policy servers, monitoring, environmental properties) and the integration into application architecture.

  • Experience with configuration management (i.e., release management, inventory management, migration, version control, change control, etc.)

  • Experience working in the software development and delivery life cycle

  • Strong writing and running scripts.

  • Strong code analysis skills (scripting language experience with automating tasks and troubleshooting interconnected components)

  • Experience using Jenkins or Jenkins-like tools.

  • Experience with monitoring tools such as Dynatrace, Splunk and Geneos.

  • Experience with distributed database as CA directory and Cassandra.

  • Ability to quickly learn applications and use that information while troubleshooting.

Preferred Qualifications:

  • Ability to learn quickly

  • Ability to self-manage, gauge a situation, and take appropriate action with limited supervision

  • Strong technical aptitude and willingness to learn new technology

  • Provide excellent customer service within defined SLAs

  • Excellent written and verbal communication skills

  • Strong leadership skills

  • Ability to create application architectural logical and physical diagrams

  • Minimum 5+ years’ experience with Powerpoint, Word, and Excel

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.


When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 


At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 


Ready to use your expertise and experience to drive change? Apply today.

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