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Asset Management - Product Delivery Specialist - VP

Req #: 170108038
Location: London, ENG, UK
Job Category: Asset Management
Potential Referral Amount: 3500 Pound Sterling (GBP)

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.


The Business Function

The UK Product Delivery team is responsible for the on-boarding of Institutional Clients mandates and JPMorgan Funds, primarily in EMEA but also globally.  Responsibilities also include lifecycle events such as in specie asset transitions, mergers and closures. The Team consists of Product Delivery Managers, Analysts, Strategic Project Managers and the Account Information Group. The purpose of the team is to provide a dedicated and professional Operations product solution and delivery on to our operating platforms. The team interface directly with senior representatives from Product Development, Investment Desks, Client Account Managers, overseas offices, third party vendors and Risk and Control functions.


The Role

Product Delivery Specialist (VP)

As a Product Delivery Specialist you will be responsible for providing a dedicated and professional onboarding analysis and implementation function for the business. Working closely with the Product Delivery Managers and other Analysts, you will be tasked with supporting the design and implementation of operational models and solutions for new business opportunities and mandatory requirements through regulatory change.  This is a key role with daily interaction to representatives from the Equity, Fixed Income & Currency, and Multi-Asset Solutions Investment Desks, Beta Strategies, Product Development Groups (globally), Global Trading Agreement Group, Operations Team Managers and their appointed Subject Matter Expert’s (SME).


Key Responsibilities 

  • To provide operational and transitional support/coordination services for new business initiatives as proposed by Product Developers, Client Account Managers and Investment Desks including the launch of European Exchange Traded Funds

  • Produce relevant initiative documents, including but not exclusive to: on-boarding checklists, account opening data, product specifications, project plans any other related onboarding documents as required.

  • Issue resolution – undertake effective issue management practice, look to resolve initiative delivery issues and escalate to the Product Delivery Manager as appropriate

  • Co-ordinate and deliver relevant operational tasks and functions required for successful delivery of the initiative

  • Effective communication and regular reporting to the Product Delivery Manager

  • Wish list coordination and distribution – Pre-trade compliance checks, and interaction with internal investment teams and external teams (e.g. Third party Transition Managers as appointed by Client)

  • Maintain and update functional procedures, plans and checklists

  • Coordinate and chair Front Office/transition meetings, duly minute and actions followed to completion

  • In specie activity planning preparation, coordination, ownership and distribution

  • Complete account closure processes and track status

  • Custody Account Changes

  • Weekly meetings/conference calls with all key stakeholders  involved in onboarding activities

  • Work within a flexible manner, willingness to undertake additional ad hoc tasks as required for the successful delivery of an initiative

  • Liaise with external parties as appropriate for the successful delivery of the initiative, such as (list is not exclusive to) Consultants, Custodians, Transfer Agents, outsourced service providers, Incumbent/Receiving Transition Managers/Asset managers and other external parties as required


Key Internal Relationships

  • Product Delivery Managers
  • Account Information Group
  • Client Account Manager
  • Product Development Managers
  • Funds Delivery and Control Managers
  • Investment Desks (including Portfolio Managers, Client Portfolio Managers and Business Managers)
  • Global Trading Agreement Group
  • Technology
  • Risk Teams
  • Compliance Teams

Key External Relationships

  • JPMorgan IOS
  • JPMorgan CIB – Fund Accounting, Custody, Valuations, Collateral, Liquidity, Global Derivatives Services

  • Client appointed Custodians

  • Transfer Agents

  • Incumbent/receiving Transition Managers/Asset Managers

  • Client consultants

  • Prime Brokers

Personal Profile

  • Ability to influence change

  • Excellent communication skills at all levels

  • Methodical and self-disciplined

  • Excellent team participant

  • Demonstrate risk awareness and escalation

  • Awareness of Regulatory change and impact to business

  • Excellent coordination and time management 

  • Flexible approach

  • Attention to detail

  • Willingness to take on additional tasks as required



JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase& Co. is an Equal Opportunity Employer.


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