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High Performance Computing Support Engineer Lead, VP

Req #: 170099914
Location: Singapore, 01, SG
Job Category: Technology
Potential Referral Amount: 8000 US Dollar (USD)

The Grid Computing Support Engineer is responsible for the operation and integration support of the Compute BackBone (CBB) Development, UAT, Disaster Recovery, and Production environments (24 x7 with an SLA of 5 nines uptime).  The Singapore team will work closely with the global CBB support teams to ensure high standards of support are maintained and in some cases adapted for users of each service.  The Support Engineers (SE) are expected to establish new client relationships (internal) while maintaining existing local relationships.


The team is also responsible for the onboarding & integration of CBB services to new groups within JPMorgan Chase.


CBB focuses on the integration and operation of grid computing solutions across several Line Of Businesses (LOB). The SE will work with developers, architects, system administrators, and Database Administrators (DBA) to support the construction and implementation of open source and commercial products used within the CBB. These solutions will involve the integration of various disparate systems with a variety of APIs. The core technology currently in use by CBB is Symphony (Platform) and Condor (Open Source), along with a host of secondary components and integration elements.


A solid grounding in the full lifecycle of application development and in particular the supporting elements that enable and enhance the integration of disparate systems is needed for the job, particularly Unix, Linux, Windows, Perl, Python, TCP/IP, Networking, Monitoring, and Ant, as well as a variety of supporting tools. Flexibility and the ability to quickly learn and adapt to new systems is key, and familiarity with Open Source solutions is a big plus. A working knowledge of Java and various components of the J2EE stack, including J2SE, JUnit, Tomcat, Weblogic, Spring, Eclipse, Maven, and JMS queues is necessary.


Exposure to Grid Computing solutions such as Symphony (Platform), Data Synapse and Condor is preferred. The ability to learn new technologies quickly in a self-driven manner is critical.



  • Provide primary operational & technical support for the CBB estate
  • Provide primary integration support for onboarding of new clients to the CBB
  • Support, Maintain, and Troubleshoot Unix and Linux based services, including Apache, Apache James, Message Buses, Symphony (Platform), Condor,   Unix/Linux Scripting using Perl and Python
  • General server monitoring and maintenance of several 24/7 highly-visible clusters
  • Participate in analysis and design of future services and application integrations onto the CBB
  • Assist in the support and distribution of various API's and components that CBB provides and supports (Symphony, Southbeach).


  • Operations support and troubleshooting experience including Server Configuration, Monitoring, and Scripting.
  • Experience with production support of highly visible, mission-critical, and highly available financial applications
  • Advanced Internet security, SSO, application deployment, fail-over knowledge
  • Development experience with Java and C++
  • Deep knowledge of Unix/Linux/Windows and Shell/Perl/Python/Ant scripting
  • Strong technical background in networking, operating system, system administration and performance monitoring
  • Experience with Monitoring solutions, such as Sitescope, Tivoli, Nagios, etc.
  • Full Development lifecycle and support tool experience using CVS, Subversion, Ant, Maven, Eclipse, etc…
  • Experience with QA procedures and quality control of production applications
  • Development of n-tier web applications with distributed components
  • Relational DB Development and/or Administration experience, primarily Oracle but also Sybase, PostgreSQL
  • Experience functioning as part of a software team, good communicator
  • Self-motivated and Responsible, able to own and drive a project when necessary
  • Extraordinary Troubleshooter with ability to diagnose and support mission-critical systems
  • Strong Documentation ability
  • Experienced in Operational Support activities in complex environment
  • Experienced in managing and developing high performing team
Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.


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