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Lead Information Security Specialist- Digital Cyber Operations

Req #: 170110270
Location: New York, NY, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Chase Consumer & Community Banking (CCB) serves nearly 60 million households and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice.
Consumer & Community Banking consists of the following lines of business:

Consumer Banking serves customers at 5,200 branches in 23 states, 16,000+ ATMs, online, through mobile and by phone.
Mortgage Banking serves customers primarily through the branches, as well as by telephone and online. Services mortgage loans with combined balances of $845 billion and offers purchase and refinance solutions to first-time and experienced home buyers.
Chase Card Services consists of two businesses: Consumer and Small Business and Commercial Card. The No. 1 credit card issuer in the U.S. based on loans outstanding.
Business Banking provides deposit, credit and cash management services to businesses with annual revenue up to $20 million in 23 Chase footprint states.
Auto Finance provides auto loans indirectly through a national network of automotive dealers and manufacturer clients, as well as directly to consumers through bank branches and chase.com. Chase also provides commercial loans and floorplan financing to auto dealers.
Merchant Services is the global payment processing and merchant acquiring business for JPMorgan Chase & Co. It processed more than $1 trillion in payments in 2016.

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and us. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

The online and mobile channels for CCB currently support more than 32 million active customers; 9 million customers interact with us daily, making Chase the most visited banking portal in the US. Within Consumer and Community Banking, the Digital IT team is responsible for setting and executing strategies that align with business objectives and drive innovation across Chase Online and Mobile, helping to establish the best Digital banking customer experience in the industry.

Due to the success of CCB, it is undertaking a bold digital transformation agenda, investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments and to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

As part of Digital Cyber Security Operations, the Security Specialist will play a crucial role and be the point person to ensure the security of JPMC Digital Channels. You will demonstrate both an ability and willingness to learn and support existing systems, while exhibiting creative thinking and an independent aim to develop something new and important in a multi-team environment. You will enjoy multi-tasking and working with a sense of urgency, and should also be flexible to quick changes in direction while maintaining a strong customer focus.

 

Responsibilities include:

  • Performing identification, analysis, and reporting of cyber security threats within the Chase Digital (web & mobile) channels by monitoring those channels.  Recommending courses of action for changes to application behavior code to ensure proper application / information security standards are met for the Chase Digital Channels.
  •  Liaising with other organizations within JPMC to handle IT compliance/audits/security procedures.
  • Handing a crucial and key responsibility of this role: working with technology vendors to ensure that they accurately perform and apply your recommended security enhancements to the Chase Digital Channels, i.e. integration of new information security tools within and application behavior code revisions to the digital channels. 
  • Handling another crucial and key responsibility of this role: understanding the security implications of certain patterns, socializing, and troubleshooting them with a sense of urgency.
  • 5+ years of experience in information technology with an emphasis on information / cyber security
  • 4+ years of experience deploying, delivering, and supporting secure commercial and custom software solutions with an emphasis on identity and access management, security, integration and support.
  • Strong communications skills
  • Strong knowledge of automated intrusion sets 
  • Knowledge and practical experience with:
    • HTTP protocols, response codes and behaviors associated with security policies
    • Application Security (App Level Firewalls), load balancers and Monitoring tools such as Splunk and/or SEIM
    • Experience with either load balancer (F5, A10, Netscaler) or CDN skills (Akamai, Fastly, InStart, etc
    • The top 10 OWASP security issues as related to Application Delivery over the web
    • Industry Web Service standards such as WS-Sec; SOAP; REST and security protocols around it like OATH & OAUTH.
    • IAM (Identity and Access Management), Federation and other partner access protocols and methods
    • Writing specifications, test plans, and test reports
  • Basic level experience/understanding of:
    • HTML and JavaScript implementation 
    • SQL queries and LDAP
    • Cryptology
  • Ability to assist vendors with and/or be responsible for proper installation, configuration, and integration of cyber security products.
  • Prior experience working on Digital Channel Information Security preferred
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