Apply Now    

Merchant Services - Sr. Product Manager

Req #: 170109984
Location: Dallas, TX, US
Job Category: Product Management
Potential Referral Amount: 0 US Dollar (USD)
JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.   For more information, go to Chase.com.


Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding.  Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.
 
 
The Sr. Product Manager role will be a key driver for the future landscape and expansion of our current core offerings for interfaces and boarding processes.  In addition, the Sr. Product Manager will work with other members of the Product organization across the various lines of business to develop and execute the Merchant Services product roadmap necessary to make Merchant Services the leading and preferred payment network for merchants for payment transactions.
 
 
Responsibilities:
 
  • Key contributor in the development of future products and services for the platforms.
  • Working closely with cross lines of business to understand merchant/client needs, changes in industry landscape etc., and help drive solutions that are meaningful to all LOB’s.
  • Assist technical project managers in delivering product initiatives. From initiation through implementation including phases such as planning, analysis, design, development, testing and implementation.
  • Working with internal teams to ensure materials that support products are accurately updated and available to internal and external users.
  • Assist in ensuring that projects are completed in accordance with all Risk, Architecture and other relevant firm- wide guidelines.  Coordinates resources (staff, equipment, vendors and consultants) across projects to ensure successful launch of project at completion.
  • Contribute to the financial success of product outcome, involved in pricing strategy for product/services.
  • Identify issues quickly, escalate and bring to closure of the success of the project and client experience.
  • Responsible for coaching and mentoring less experienced team members.
  • Product support for Internal teams for products covered , including some training as well as one-on-one review

 

Requirements:

 

  • Bachelors degree required
  • Minimum of seven years of experience in product management/development in a product focused organization
  • Strong background in payments including acquiring/acceptance/payment processing and/or digital payments
  • Ability to work in a highly matrixed organization
  • Computer science / systems development knowledge
  • Background in product development processes and project management processes
  • Deep understanding of product development lifecycle and deployment of new payment solutions
  • General business strategy acumen
  • Talent for communication of complex business topics
  • Expertise in collaborating and leading multi-faceted teams
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.