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Asia Pacific Innovation and Robotics Office – Senior Associate / Vice-President

Req #: 170109746
Location: Hong Kong, Hong Kong, HK
Job Category: Project Management
Potential Referral Amount: Singapore Dollar (SGD)


Asia Pacific Innovation and Robotics Office – Senior Associate / Vice-President
A new strategy team is being established to accelerate Robotic Process Automation (RPA) tool deployment in Asia-Pacific with the goal to drive consistency, capture economies of scale and minimize risks. The primary responsibilities will be end-to-end program management/execution of RPA in Asia-Pacific across all line of business (LOB), countries and corporate functions. This will include leading cross-LOB working sessions in Asia-Pacific, conducting roadshows across locations and team, meeting with internal and external clients, and driving other critical activities to support the program.
Robotics and Intelligent Automation (RIA) technologies include a broad spectrum of tools that range in capabilities, maturity, and price points – from basic Robotic Process Automation (RPA) tools that mimic human actions to more enhanced or cognitive automation tools that mimic human judgment and learn from prior experiences. Various RIA technologies are being explored internally to help replace manual effort in processes, resulting in greater speed, accuracy, consistency, and cost savings for the Firm.
The team will partner with the Global Operations Innovation Office and work closely with all LOBs/functions and Robotics Center of Excellence (COE) to drive the overall Robotics agenda. The team will also work closely with the technology domain owner(s) on the Firm’s evolving technology and vendor strategy, as well as on the continued development of robust governance and controls processes. This role will sit within the Chief Administrative Office (CAO) in Asia Pacific organization.
  • Collaborate with business leaders in driving the overall Robotics agenda across Asia-Pacific
  • Organize and launch a Asia-Pacific Forum with key stakeholders to drive innovation, address common issues and share best practices across disparate teams and lines of business
  • Develop, publish, and maintain Robotics educational materials (e.g., framework for identifying processes well-suited for RPA or cognitive automation, successful use cases, best practices, demos, relevant trainings from platform vendors)
  • Manage communications for a wide variety of audiences internally and externally, including executive-level communications and periodic newsflashes to users of RPA
  • Liaise with various LOBs and COEs across Asia-Pacific to track and forecast progress, including impact/benefits
  • Partner with technology domain owners on vendor strategy as well as governance & controls development
  • Align on SLAs and track ongoing quality of platform vendors & consulting service providers
  • MBA or an advanced degree from a top-tier program
  • 3-5 years consulting experience with a top-tier management consulting firm or an internal consulting/corporate strategy team, including 1-3 years managerial experience motivating and leading teams
  • Effective organizational and project management skills; able to manage multiple work streams and processes under tight deadlines
  • Strong entrepreneurial spirit and ability to structure and scope complex problems; team-oriented nature with clear project ownership mentality; track record of successful team mentorship
  • Formidable interpersonal skills, exceptional relationship building and influencing skills; ability to effectively partner with all levels of management across a diverse set of functions, locations and businesses
  • Ability to assimilate broad-ranging information quickly and to distill it into key points, while communicating clearly and in a concise manner
  • Demonstrated fluency across operations and technology environments
  • Excellent oral and written executive-level communication and presentation skills in English and Mandarin
  • Strong knowledge of Microsoft PowerPoint and Excel; experience in Microsoft SharePoint and robotics/innovation tools a plus  
  • Ability to travel around Asia-Pacific
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