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Wealth Management, Client Onboarding Officer, Associate

Req #: 170109208
Location: Chicago, IL, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)
Our Business
J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Wealth Management is part of the Asset & Wealth Management business segment. It has offered for over 160 years customized solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world.

Introduction to Role
The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. Wealth Management is establishing a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. This is a great opportunity for the right individuals to work in a fast paced dynamic team and to help identify and establish best practices within JP Morgan and the industry.

Job Description
The AML / KYC Client Onboarding Officer will be part of the global Middle Office Operations team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The primary function of the AML / KYC Client Onboarding Officer is to partner with the client-facing teams to collect information to ensure all client KYC records are compliant with regulatory standard and submit them accurately and timely according to the established SLA’s.  The AML / KYC Client Onboarding Officer will own the end to end onboarding of new clients and subsequent periodic renewal process of all clients. They will also assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. Officers will be expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation

Key Qualities:
• A strong sense of ownership,  responsibility and sense of urgency
• Drives results through leadership, people, communication and influence
• Comfortable with change, ambiguity, debate, conflict and informed risk taking
• Multi-tasker who can manage multiple streams of work concurrently with competing deadline

Responsibilities include:
Partner with the client facing teams to gather, manipulate and input required AML/KYC information to meet all regulatory and internal polices  
Complete required KYC submissions to meet production capacity while maintaining low error rates
Act as a subject matter expert on required legal documents and process to onboard and/or renew client to PB platforms
• Ensure KYC information is accurate and will meet Quality Standards of clients’ KYC records prior to submission
• Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
• Serve as point of contact for KYC and reporting issues for designated clients
• Act as a KYC and AML subject matter resource for KYC due diligence teams
• Act as a subject matter resource on the KYC/AML policies and procedures
May participate in annual AML discussions directly with clients
• Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
Promote a positive, inclusive and diverse work environment
Required Skills and Qualifications
• BS/BA Degree - Accounting, Finance, or Business preferred or equivalent military experience
• 5+ years of experience with in a financial services, operational or compliance fields
• Experience in AML / KYC and/or Account Opening highly preferred
• Client Onboarding, Underwriting and/or documentation analysis experience preferred
• Strong written and oral communication skills  are a must
• Ability to get up to speed quickly with new or unfamiliar subject matter
• Strong client focus and ability to partner with various internal groups
• Independent, self-motivated, with an ability to adapt and be flexible in a team environment
• Ability to communicate clearly and confidently; able to influence internal and external stakeholders
• Ability to directly address conflicts and escalate issues where appropriate
• Strong analytical, prioritization and organizational skills with a high degree of attention to detail
• Strong risk and controls awareness
• Capacity to think laterally and convey an understanding of the big picture
• Maintains a sense of urgency and ability to prioritize/multi-task
• Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
• Demonstrated experience as a key contributing member of a high performing organization with a positive “can do” attitude
• Ability to work under pressure and to fixed deadlines in order to meet production goals
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