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Operations Division Leader - Business Banking Credit Administration

Req #: 170108196
Location: Columbus, OH, US
Job Category: Credit
Potential Referral Amount: 0 US Dollar (USD)
JP Morgan Chase & Co. Commercial Bank serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The  Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services,  investment banking, and asset management - to meet our clients' domestic and international financial needs.
Wholesale Lending Services (WLS) exists within the Commercial Bank and provides a broad array of syndicated  and bi-lateral loan servicing support to the Firm’s Wholesale Lending Businesses.  These functions include Loan  Documentation Prep & Coordination, Credit Administration, Deal Closing/Funding, Credit Compliance Monitoring, Agent  and Non-Agent Loan Servicing, Trade processing, and Collateral Perfection/ Management.
The Business Banking Credit Operations Leader will lead a team to provide best in class post approval and loan documentation activities to support our customers.  He/she will be responsible to provide leadership and have accountability for team success to include ensuring a high level of productivity, high quality work product, timely and excellent customer service levels, risk management, and maintaining compliance with respect to Business Banking Credit Operations.  This leader is responsible to ensure excellent service levels, a high level of communication, performance, production, and quality results of team. The Credit Ops Leader serves as a leader and expert to team, CDM's, CAO's, BRM's, Credit Coordinators and other partners.  He/She is responsible for partnering with the market and others to support the channels efforts to improve the booking rates and speed to booking via proactive and timely communication and ongoing enhancement and execution of post approval initiatives. 
Additional responsibilities include:  Develop and implement best practices in loan operations related to post approval processes and procedures.  Manage individual and team performance goals and expectations.  Manage legal documentation, credit and compliance risk to the bank to include responsibility for ensuring satisfactory audits and reviews internally and externally.  Responsible for support of process and policy initiatives designed to improve speed, quality, overall efficiency, and create a more competitive credit and post approval process for Business Banking.  Responsible for (or participant with respect to) development and implementation of ongoing improved methods of post approval processes, procedures, and delivery methods.
  • 5+ years experience with commercial lending, lending and commercial real estate documentation, title work, surveys, construction lending, loan operations, loan documentation, and compliance required.
  • Proven leader and manager with 5+ years' managerial/supervisory experience and excellent oral and written communication skills, negotiation skills, and project management experience.
  • Results oriented professional with expert knowledge of laws and regulations affecting appropriate due diligence, including but not limited to Regulations B, U, H, & W. 
  • Expert knowledge of loan documentation & perfection of collateral.
  • Advanced knowledge of loan products, business loan sales and underwriting processes preferred.
  • Able to make appropriate decisions in a high volume environment.
  • Ability to plan, direct, or coordinate daily production of production pipeline
  • Excellent attention to detail, oral and written communication and public speaking skills.
  • Able to effectively communicate, educate, influence, and lead others to include direct reports and partners.
  • Strong commitment to success of team with focus on staff development, providing excellent customer service, quality results, and appropriate management of risk.
  • College degree in business or legal related field preferred
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