Private Banking Operations supports JPMorgan Wealth Management, the world’s premier service provider for ultra-high-net-worth individuals. Our goal is to help affluent individuals across the globe optimize their wealth, after taxes and across generations. Located in Newark, Delaware, the 400+ members of the Operations teams provide end-to-end support for all aspects of the client banking experience, working closely with sales, service, and product specialty groups.
The Custody Middle Office Team is comprised of highly dedicated individuals who are responsible for supporting the Custody business team, as well as performing operational duties including: Foreign Account Opening and Support, Operational team support, ad hoc projects and Data Feed Support. Within this role, the VP will interface with senior business partners including Bankers, Investors, Product teams, as well as Technology Partners and outside Data Aggregators.
Manage and have oversight for 3 - 5 individuals
Lead tactical initiatives around improving service, solution and processes to support current custody business
Serve as the key point person to set policies that govern custody product and handle the escalation and resolution of complex servicing issues
Ensure operational controls are effective and compliant with regulations governing the securities industry and internal policies
Manage key performance indicators to ensure exception levels remain within or below targets. Continued focus on eliminating root causes creating exceptions.
Conduct end to end reviews of all processes and procedures with a focus to remediate any control gaps and to improve efficiency, capacity and quality.
Active participant in defining future state of operations from a functional, technology and location perspective
Recruit, develop and retain diverse talent, ensuring that they fully appreciate the financial and client implications of the products and services supported.
Serve as the subject matter expert on cross-functional business initiatives and projects
Develop and maintain strong relationships with internal clients and operational groups
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Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.