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CCB Risk - Card Services - Strategic Analytics - Associate

Req #: 170105635
Location: Wilmington, DE, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 3000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Chase Consumer & Community Banking serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services through our 137,000 employees.  Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Our Risk Management professionals work directly with Consumer Banking, Business Banking, Auto/Student Loan, Card and Commerce Services, Chase Wealth Management and Mortgage Banking to minimize, monitor and control the probability of risk events and mitigate the impact of risk events that do occur.
Our Firmwide Risk Function
Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.
In the full spectrum of the finance service Chase offers, Card business generates great profit and owns a large market share. Risk management in Card is a critical functional to control the risk and contribute to revenue generation. Card acquisition risk is a strategic group with innovative initiatives to shape the new acquisition and contribute to the bottom line.
As a Strategic Analytics Associate in support of the Card Acquisition Risk group, you will be accountable for several functions in support of the Judgmental Lending aspect of the business.
  • Develop a thorough understanding of the Card Acquisition Risk strategies and evaluation framework
  • Act as a subject matter expert for the Judgmental Lending consumer new account acquisitions process
  • Pull data from multiple sources using SAS and SQL to build and analyze strategies, including assessing performance and profitability
  • Build and maintain a strong control environment by utilizing control reports, data validation, and building pre and post implementation test requirements
  • Ensure business procedures and execution are in compliance with regulatory guidelines and risk policy
  • Partner with line of business to optimize business processes and maximize return on investment of resources
  • Develop business requirements and drive projects to completion through a sound change management process
  • Communicate effectively with process owners and key stakeholders, including Lending Operations, Marketing, Finance, other Risk teams, Legal, and Compliance
  • Create and deliver presentations that convey key messages in a simple way to the key stakeholders


  • Bachelor's degree in a quantitative discipline (Math, Finance, Statistics, Economics, Operations Research or equivalent work/training) is required; advanced degree is preferred
  • 3+ years of relevant experience required
  • Willingness to learn from peers and take direction
  • Proven ability to influence and drive results thorough effective thought leadership and teamwork
  • Strong analytical, interpretive and problem solving skills with the ability to decipher large amounts of data and its impact on risk, operational and financial disciplines
  • Excellent strategic thinking and have the ability to structure analysis and develop sophisticated and common-sense solutions to complex business challenges
  • Exceptional communication and interpersonal skills with the ability to work across functions and influence stakeholders
  • Strong P&L knowledge and understanding of drivers of profitability
  • Proficiency in: Excel (e.g. pivots), Word, and Microsoft Power Point
  • Proficiency or strong desire to learn SAS and SQL and gain knowledge of Unix environments
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