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CIB - Transaction Processing Supervisor - Team Leader

Req #: 170103502
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 20000 Indian Rupee (INR)

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families. Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

Role Description:
Person will be responsible SDR Investigations & exceptions management, Regulatory reporting, cross LOBs metrics and projects and building the culture of Continuous Improvement supporting business across DCO, Middle offices as well as Global teams. Continuous partnership with different operations teams within the organization to (re)design the reconciliation process if required.
 The individual’s key roles and responsibilities are:   
  • Support  Product Ownership on SDR reconciliations , Break Investigations/ Reporting
  • Performing SDR (singleton’s etc) Break investigation & resolution
  • Resolution of Material Economic Terms Breaks including Data Quality, Bad Match etc
  • Continuous Focus on deep dive and fixing on upstream issues to keep the breaks to minimum.
  • Routing of Breaks to Middle Offices, Valuation Control Group etc
  • Contribution to regulatory reporting in coordination with the global projects team and DCO MIS team for compliance with Dodd Frank, EMIR, and other regulations
  • Improving controls in the process & ensure 100% accuracy and compliance to Regulatory rules
  • Manage any new analysis requirements across multiple stakeholders
  • Regular update to senior management on regulatory reporting changes, compliance, projects updated and issues.
  • Stakeholder Management – Daily in terms of exception management, performance, feedback etc.
  •  Graduate or Post-Graduate with 4/5 years experience in operations.
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge.
  • Ability to think and act strategically:
    • Deal with day-to-day issues as well as planning and executing projects / initiatives
    • Ensuring the team's activities support Operations in attaining its strategic goals
    • Excellent attention to detail, and an ability to know when a deep-dive approach is appropriate
  • Ability to drive results through a "hands-on" approach
  • Ability to manage a team of high achievers with diverse experience and skill sets.  Successful in team environments with matrix reporting structures
  • Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members
  • Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
  • Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them
  • Flexibility to work global hours and willing to travel globally, if needed
  • Knowledge on tri optima or functional  on confirmations would be an advantage
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