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Operations Analyst

Req #: 170107708
Location: Warsaw, MZ, PL
Job Category: Operations
Potential Referral Amount: 0 Polish Zloty (PLN)
Description
 
J.P. Morgan is a global leader in financial services, offering solutions to the world’s most important corporations, governments and institutions in more than 100 countries. We have a sophisticated local market presence in Europe, Middle East and Africa which is complemented by staff around the world who support our growth and serve our clients 24 hours a day, 365 days a year.
As we continue to refine our location strategy, opening a corporate centre in Warsaw provides us with an exciting opportunity to expand. We’re looking for collaborative, innovative and dedicated individuals to join us in Warsaw. This is your chance to bring us your expertise and become part of a global community, working with people around the world, for a company that’s committed to investing in you and making a success of this key new location for our business.
As an operations analyst within a team, the analyst will be responsible for processing transactions, managing operational reference data and liaising with internal customers within the organization as well as external customers outside the organization.
 
Principle Duties and Responsibilities
 
  • Processing transactions and review of transactions in line with the firm’s policies.
  • Partner with the relevant line of business stakeholders in resolving any issues, end users are experiencing with processing of transactions.
  • Support other operational teams who consume data provided by the core operations team.
  • Participate in working groups supporting strategic platform changes
  • Participate in a culture of continuous improvement with focus on improving processes & delivery efficiency as well as a world class customer experience.
Knowledge and Skills
 
  • Good attention to detail & problem solving skills
  • Ability to interact with both JPMC employees and card issuance companies.
  • Good time management and prioritization skills
  • Good MS Office suite skills (Excel, Word, Power Point) – SharePoint knowledge
  • Strong  oral and written communication skills
  • Ability to multitask
     
Qualifications
  • Degree or significant previous equivalent work experience is preferred.
  • Outstanding analytical, organizational and research skills with attention to detail
  • Strong organizational skills and a good team player
About J.P. Morgan’s Corporate & Investment Bank:
 
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.  Further information about J.P. Morgan is available at www.jpmorgan.com.
 
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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